Crathorne Hall Hotel

Old Hall that needed a little TLC, This was a stay over Christmas and boxing day nights with relatives visiting from overseas. From the outset after booking we were made to feel like second class guests, Struggled to get a booking for xmas lunch in preference to those eating lunch and not staying or those who booked a complete three night package, upon arrival the decorations were very poor and sporadic you could have been mistaken in believing it was actually Christmas in most rooms, log fires were not lit, lounges closed or full and other rooms cold. service was very sporadic, as there was no bar in the lounges you were reliant upon staff serving you, we waited in the lounge for 30 minutes before our lunch and no service. lunch took four hours with over long delays between courses, a 40 minute wait for our first drinks to arrive despite repeatedly asking and another 10 before any food we honestly thought we were invisible !!!. The choice of vegetables was very poor and portion size was small, A meal served the next day was delivered incorrect and it took almost 30 minutes to provide a replacement - how long does it take to make up a wrap ?? all the others in our group who had hot food were finished long before its arrival. the niggles carried on throughout the whole stay inc cold toast, failure to keep the breakfast bar stocked up, poor room service - beds unmade etc......i could go on and on.... Overall not recommended,A premium price for a cheap boarding house stay

Fab evening wedding reception

We had a lovely time here and particularly enjoyed the view from our room which looked out over the Christmas-tree outside the front door. Breakfast was particularly enjoyable in the comfort of our room.

Wonderful experience. Have stayed in hotels around the world but none better. Charming, attentive staff. Great location. Can't wait to visit again, hopefully for Christmas(trying to book festive break but having difficulty as Christmas day night is fully booked even though there are vacancies on Christmas eve and boxing day!)

Easy to find, convenient for the main roads, but quiet and peaceful rural location. Very un-corporate property, but nice design and touches i the rooms

poor

Wonderful hotel - after a lifetime of working/advising on conversions of historic buildings to alternative uses this was an obvious choice; and a VERY good choice

Stunning from the second you turn Into the private drive, staff are amazing food is amazing,room well appointed and the bed was very comfortable, well worth another visit

Crathorne Hall was a delight to stay in ; our room was very comfortable and spacious, and all the staff were charming. There was a great choice of food for Breakfast, though the restaurant was not open for lunch, there was only a limited bar food menu. I would definitely come and stay at Crathorne again.

Stayed for two nights, staff very friendly and accommodating. Hotel beautiful and clean. I had pre booked champagne for the room which wasn't there on arrival which was disappointing as it was a surprise for my partner. Breakfast very good and service excellent. There had been some work carried out on the bathroom door and the wood shavings were on the floor and the door, this was not cleaned whilst we stayed there. Would recommend this hotel