Crathorne Hall Hotel

Excellent hotel with welcoming staff - recommended

All excellent and value for money. Only slightly criticism was the bar was understaffed, so it took ages to order food and drinks. However, once it arrived it was really excellent. Staff all very friendly and gave great customer service. Will stay again.

The staff were very helpful and accommodating. Our room was lovely! Lots of old world charm, with today's amenities and comfort. The food and service was exceptional. A big thank you goes to Elle. He made us feel truly welcome, helped with our luggage, showed us all that we needed to know to enjoy our stay to the fullest. A very kind and hard working man.

We recently stayed at Crathorne Hall for a two night stay. We were extremely cold for the majority of our stay. Not only did the heating not work in either ours or our friends room but the window in our room had been left open by the cleaning staff to dispel the condensation. During dinner on Saturday evening we notice other diners putting logs on the fire as they were frozen too. The hotel looks as though it needs some money spent on it and the staircase is in desperate need of a good clean. For a two night stay costing £475 you expect more.

Amazing stay food was the best we had and service was brilliant couldn't ask for a better place to stay

We were invited to partake of the Blood donor lunch to begin with and were disappointed that it was changed that morning from roast beef to afternoon tea which was tasty but not at 12.30. We stayed overnight and felt that wedding arrangements for the following day took priority over us.The lounges were out of use as these were being converted to a wedding chapel and reception area and we were left to sit in the corridor. We had (and enjoyed) the Friday fish night which had been advertised on your website.Although extremely tasty we felt that we were given the 'ends' of the fish as it looked nothing like the picture on the website and the four of us in our party had small pieces of fish.The staff were not a aware of the 'fish night' advertised but were extremely helpful in finding out. We found the staff at the hotel to be excellent but paying at reception was a little fraught with a long queue and unanswered ringing telephones.......just glad it wasn't me trying to get through.!! The breakfast was the best we had ever had in our lives and the porridge with cream and maple syrup was to die for.....well not literally. We all enjoyed our experience and shall return in the future......even if we have to sit in the corridors!!

Excellent service and value for money.

Had a lovely stay with my partner. We were both on business in the area and picked this one out by accident. Lounge was nice to relax and have a drink in. Dinner was excellent, although quite expensive. Room was good with a lovely view, although don't know what the other rooms are like, we might have just been lucky. The best thing was the staff, there were so efficient and friendly, absolutely faultless. Will definitely stay there again.

The hotel is located very close to the A19 near to Yarm, however it is located in the beautiful and tranquil grounds which enjoy stunning views of the Cleveland Hills with only a very low level of noise drifting up from the A19. The staff were friendly and attentive throughout. We were made to feel both very welcome and comfortable with nothing being a problem. Also, the staff were attentive without being overly familiar or making us feel uncomfortable. The bar service was quick with a quality range of drinks and aperitifs. We selected our meal from the table d'ote and were not disappointed in any way. Again, the staff being friendly and attentive, helping with our wine selection and ensuring our experience was memorable. The room was warm and comfortable with the most stunning view over the river and towards the Cleveland hills. Finally, a good selection of breakfast options and a smooth check out made this a stay which we are looking forward to repeating in the near future. Many thanks.

Stayed overnight as we were at a friends wedding,rooms are quiet, warm and comfortable. Breakfast was good. No complaints apart from they don't offer dog friendly rooms which I look for in a hotel.