Relais et Chateaux La Bonne Étape

Excellent service from front desk and excellent food from the bistro. The property is very cool. Unfortunately our room had some issues. One was what seemed to be a faint lingering smoke smell. They had an air freshener, perhaps to mask it, but it was too strong and we put it outside. Second, the bed was hard and very uncomfortable. Lastly, plumbing issues, the shower head was spraying all over ceiling. The AC was shut off for season, but it was still quite warm in October when we stayed, so that added to the discomfort.

Nydelig avslappende opphold.

Very nice B&B situated in quiet Chateau-Arnoux Saint-Auban. The bedroom was spacious and comfortable, the pool is wide and deep enough for a good swim. The staff is attentive. The restaurant is a Michelin one star so not your average $30 - $60 menu, but I really enjoyed the cuisine.

It was a different experience to stay such an hotel. Especially the dinner service was so nice.

Sehr freundlicher Empfang. Zimmer sauber und upgrade erhalten. Essen im Bistro Gabi sehr gut. Aufdeckservice muss nicht sein .

Great place to stay

We arrived at La Bonne Etape after a long car ride - were feeling tired . This hotel had been selected as our " splurge " hotel as it had a Michelin star restaurant and was a Chateau and Relais hotel. When we arrived we were greeted outside the front doors by our wonderful host Stephanie. She was most welcoming - got us settled and made us a reservation for dinner at Cafe Gabby. It was so nice not to have to go out to find a restaurant - ate at Gabby twice.Our Michelin star meal was for our last night.Our room was spacious and had a lovely view of the pool , mountains and gardens.A carafe of water, biscuits and a lovely welcoming note were left in our room - a such a nice touch. Stephanie suggested what to do in the area and as well as walking trails close by.The public spaces were beautiful - filled with elegant furnishings and paintings. Our final dinner at Bonne Etape was beyond expectation - had wine pairings with the courses - amazing service, beautiful presentation on lovely serving dishes - very polished service.The Master Chef came around after the meal to see if we enjoyed our meal- an unexpected but very special surprise. Tuck in service in our room was appreciated each night with a special herbal tea and " jelly" candy! Tourist Brochure in the room was very handy. Huge fan of L'Occtaine - which was the toiletry product used.

There were two very minor things in our room- towel warmer did not work and shower head was hard to aim so it did not flood the floor. Minor paint touch ups needed in the bathroom. In Cafe Gaby - upgrade the wine glasses ( small and not great quality) - did not match the quality of wine offered on the wine list plus provide a toaster for guests to use at breakfast, so staff member does not have to go back to the kitchen to toast bread.

The room, the surrounding, beautiful vineyard and pool area. Free parking onsite.

Nothing