Relais et Chateaux La Bonne Étape

Location

Tired property

The hotel staff were excellent and the welcome up to the best Relais et Chateau standard.

An important part of our stay was the meal. Whilst the cuisine was fine the service levels in the restaurant were very poor

Nice stop on a road trip, including the food of course

A tad tired

My husband and I can’t say enough wonderful things about La Bonne Etape. It is a truly special and magnificent place! Our trip got off to a rocky start when we encountered bad thunderstorms on our drive to the town. As a result, we were going to arrive very late at night and were concerned that we wouldn’t be able to check in. We were also hungry (!) and so messaged the hotel and asked if they could leave a little snack in the room for us. And to our pleasant surprise, not only did a lovely staff member named Lucille come out to greet our car when we arrived very late, but the chef had made some incredible sandwiches for both my husband and I! It was such a nice touch and so appreciated after such a long drive. As for the hotel itself- what can we say? Simply perfection. Stunning rooms with beautiful views. Perfect location to explore the surrounding towns. A convenient car park located directly across the street from the hotel. The pool is clean and gorgeous. A staff member walks around and asks you if you want any drinks. They are so accommodating and try to give you whatever you need. I also highly recommend taking a walk thru the magnificent gardens of the hotel which is right near the pool. They are simply beautiful. And the restaurants - wow!!!! My husband and I eat at Michelin restaurants all the time and Chef Jany Gleize and his daughter, Jane, and staff are masters at what they do. They have definitely earned their Michelin star but we think they deserve another! Their attention to detail is incredible and their creativity is something to see. My husband and I ate at the Michelin restaurant on 2 different nights because we loved it so much. We must have mentioned that it was our wedding anniversary, because the restaurant surprised us with a special cake for dessert. What a treat! Thank you to all of the staff of that amazing restaurant for everything they did to make our visit special.

Nothing! It’s paradise :)

Friendly staff Restaurant food delicious though service aloof

Propery was very run down, we were surprised it’s a relais châteaux listing. It’s a strange, out of the way hotel that is overpriced. The area is not a destination stay.

on vous accueille avec grand sourire spontané et sincère, on vous accompagne avec bienveillance et sympathie pendant le séjour et on vous dit à bientôt avec prévenance et gentillesse. Et tout cela au travers une expérience culinaire d'exception. Tout simplement (à son image) merci à Mr Jany Gleize et toute son équipe !

Fabulous Hotel, Superb Restaurant, great friendly staff. Loved it

The staff and the flexibility to accommodate our needs

The surroundings of the hotel that are not inviting to discover by walk.