Old Parsonage Hotel

Our room was good. Not as large as we would have liked, but still very good. The Old Parsonage is "old" and the stairways are a bit tough to navigate, but I guess this adds to the charm.

The stairs.

Location was excellent.

Staff weren't very helpful which caused confusion over additional charges for breakfast. Also a gratuity was included on final bill which is unusual for a hotel. We did get it removed once we complained about service.

the quality and variety of the menus

the stairs!!

Food was amazing. Staff were hugely helpful and courteous.

I could have been told about the congestion charge. I had no idea it would apply and I think I will get fined.

Beautiful, old and old hotel, tastefully decorated. Very comfortable rooms and lovely food. The location is central with parking (so hard to find in Oxford!). It is one of my favourite hotels.

I was disappointed with the booking process which involved me calling the hotel several times for them only to get the reservation wrong (with the table booking). We had booked out 5 double rooms and spent a lot of money so I was disappointed they did not ring me to suggest we book an outside table for our evening reservation (the weather was unseasonably warm and perfect for Al Fresco dining) After I insisted they found a table for us. Finally, I made it clear at least twice that we were celebrating with the family our son's 40th birthday. It would have added the finishing touch if the restaurant had brought a token birthday pudding/ cake. In other words, the attention to detail was lacking.

The hotel service was wonderful! Our Room was amazing, with the small balcony and spotless. We had breakfast, lunch and dinner at the hotel and they all were fantastic! The Old Parconage Hotel is one of the best we have stayed at! Highly recommended!

none

Good location, clean, parking well organised when reserved in advance.

TV in room was in a unwatchable position. Room left open by cleaners while they were not in room, reported to desk.