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9.6 / 10 Guest Rating

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, Chicago, us

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago - main view

About the Property

Luxurious Accommodations
The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago, offers rooms with custom décor inspired by signature sculptures, 65-inch flat-screen TVs, and free WiFi. Each room also includes a fully-stocked minibar and luxury bath amenities for a comfortable stay.

Culinary Delights
Guests can enjoy a unique dining experience at Circa Restaurant And Lounge, offering American fare for all meals. The rooftop terrace, Upstairs at the Gwen, provides panoramic city views and custom cocktails, perfect for a relaxing evening.

Fitness and Business Facilities
The hotel boasts a state-of-the-art fitness centre with a variety of equipment and yoga facilities. Additionally, the fully-equipped 24-hour business centre caters to all business needs, ensuring a productive stay.

Experience luxury and convenience at The Gwen - book your stay now to indulge in the best of Chicago's offerings.

Facilities & Amenities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Guest room, 1 King, City view - Photo 1
Guest room, 1 King, City view - Photo 2
Guest room, 1 King, City view - Photo 3
Guest room, 1 King, City view - Photo 4
Guest room, 1 King, City view - Photo 5
Guest room, 1 King, City view - Photo 6
1/6

Guest room, 1 King, City view

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a mini-bar, a wardrobe, a safe deposit box as well as city views. The unit has 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTelephoneAir conditioningHair dryer

Guest room, 1 King, City view

Non-refundable
Room Only
20% OFF$954.2

$763.36

Includes taxes & fees

Guest room, 1 King, City view

Non-refundable
Breakfast Included
20% OFF$1,001.2

$800.96

Includes taxes & fees
Grand Deluxe, Guest room, 1 King, Michigan Ave view - Photo 1
Grand Deluxe, Guest room, 1 King, Michigan Ave view - Photo 2
Grand Deluxe, Guest room, 1 King, Michigan Ave view - Photo 3
Grand Deluxe, Guest room, 1 King, Michigan Ave view - Photo 4
1/4

Grand Deluxe, Guest room, 1 King, Michigan Ave view

The spacious double room features air conditioning, a mini-bar, as well as a private bathroom boasting a bath and a shower. The double room provides a wardrobe, a safe deposit box, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

35 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Grand Deluxe, Guest room, 1 King, Michigan Ave view

Non-refundable
Room Only
20% OFF$993.38

$794.7

Includes taxes & fees

Grand Deluxe, Guest room, 1 King, Michigan Ave view

Non-refundable
Breakfast Included
20% OFF$1,040.38

$832.3

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
Deluxe Room, 1 King Bed - Photo 5
Deluxe Room, 1 King Bed - Photo 6
1/6

Deluxe Room, 1 King Bed

1 King Bed375 sq feet Internet - WiFi Entertainment - 65-inch LCD TV, premium channels, and iPod dockFood & Drink - Refrigerator, 24-hour room service, and free bottled waterSleep - Frette Italian linens, a pillow menu, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and free toiletriesPractical - Laptop-compatible safe, iron/ironing board, and deskComfort - Daily housekeeping and climate-controlled heating and air conditioningAccessibility - Grab bar near toiletEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Housekeeping on requestNon-Smoking, pet friendly

35 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
TVTelephoneHair dryerBathrobeRefrigeratorDesk

Deluxe King, Guest room, 1 King

Non-refundable
Room Only
20% OFF$1,029.58

$823.66

Includes taxes & fees

Deluxe King, Guest room, 1 King

Non-refundable
Breakfast Included
20% OFF$1,080.29

$864.23

Includes taxes & fees

Guest Reviews

9.6
Exceptional481 verified reviews
AI Summary

Guests highly rate the exceptional service and frequently praise the great location.

Categories

Cleanliness9.5
Service10.0
Location10.0
Room Quality9.5
Amenities8.4
Value for Money9.5
Food and Beverage9.9
Overall Experience10.0

Select topics to read reviews

3
345mikeem
Verified booking
Friends getaway
Standard Room
Stayed in Jun 20, 2026

"Tipsy tea experience"

10.0

Everyone was very friendly and the food and service were really good as well.

Helpful?
J
josiemE3325PY
Verified booking
Business
Standard Room
Stayed in Jun 19, 2026

"Highly suggest The Gwen for Corporate Events - Sales Manager is amazing!"

10.0

I would just like to mention my sales contact at The Gwen, Katherine Ramos. We had our host hotel for a leadership meeting sell out their hotel without contacting me and I was desperate to put 6 employees traveling from all over the US into a close hotel so they had a room and Katherine went out of her way to help me get them rooms and was the most helpful hotel sales person I have ever dealt with so our next meeting is going to be held at The Gwen, not only a beautiful hotel but great employees to make meeting seamless so I highly recommend this hotel for large events or a beautiful place to stay while visiting Chicago.

Helpful?
A
ARD1988GLENDALE, CALIFORNIA
Verified booking
Business
Standard Room
Stayed in Jun 14, 2026

"Great Experience at the Gwen"

10.0

I came for a work trip, and it was only my second time in Chicago, but my stay at The Gwen was excellent. It is not only a beautiful hotel with nice architecture and great, spacious rooms as well as a nice restaurant, but the real winner is the outdoor patio area, which thankfully given some magnificent weather the week I was there, made for a very pleasant time both during daytime and evenings for drinks. I personally want to thank Russell at the concierge, who proactively reached out to me asking if I needed assistance with anything and went ahead and gave me a very helpful, detailed rundown of restaurants and amenities in the area. He was incredibly gracious and helpful. I certainly would consider staying again at the Gwen when I am back in Chicago.

Helpful?
J
joseb301
Verified booking
Business
Standard Room
Stayed in Jun 11, 2026

"Love it at The Terrace"

10.0

Great food and ambience. Judie and Holly I can't thank you enough! We have a group of around 18-20 people and they helped us acomodate everyone and get everyone served. As I write this review we're still having a great time!

Helpful?
S
StaceyLynn2021CHICAGO, ILLINOIS
Verified booking
Friends getaway
Standard Room
Stayed in Jun 6, 2026

"Great birthday experience"

10.0

Everything was soo beautiful Davi, Hannah and Judie took great care of us and we had an amazing time

Helpful?
L
lorijS4992VV
Verified booking
Couples
Standard Room
Stayed in Jun 5, 2026

"Good food good service"

10.0

Just & Myra were the best. Everyone made us feel welcome.

Helpful?
S
SoniaschleicherREDONDO BEACH, CALIFORNIA
Verified booking
Friends getaway
Standard Room
Stayed in Jun 3, 2026

"Great hotel!"

10.0

Went with Mom friends for mother's Day weekend and we all had a great time! Luigi at front desk took great care of us giving us recs on where to eat and also helped us check in early which was amazing! We also had the Mother's Day tipsy tea and Sarah & Judie really made us feel so special!! The hotel is also located in an excellent area, can walk everywhere!! We would definitely come stay again!! Thank you to the staff they were amazing!!

Helpful?
M
MarleenbeBE
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Excellent"

8.0

location

very loud lobby; not so great room. it was okay but pricy for what it was.

Helpful?
A
ajc002019AURORA, ILLINOIS
Verified booking
Family
Standard Room
Stayed in May 30, 2026

"Lovely Staff!"

10.0

I love the ambience here. And Judie and Mayra took such good care of us … especially my 90 year old mom. Lovely people!

Helpful?
1
113giseleu
Verified booking
Friends getaway
Standard Room
Stayed in May 30, 2026

"The Gwen Tea Party"

10.0

Had the most wonderful time at the Tea party but more specifically enjoyed being hosted by Judie, Sarah and Cecil. What an experience. And the food....amazing!Highly recommend.

Helpful?
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