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8.2 / 10 Guest Rating

The Row Hotel, BW Signature Collection

2404 Stevens Creek Blvd, San Jose, California, 95128, San Jose, US

The Row Hotel, BW Signature Collection - main view

About the Property

Discover comfort and convenience at The Row Hotel, BW Signature Collection, your perfect getaway in San Jose.

Recreation and Fitness
Stay active in our 24-hour fitness center, allowing you to maintain your workout routine at any hour, or unwind after a long day.

Modern Amenities
Each of our 55 air-conditioned rooms is equipped with memory foam beds and Smart televisions, providing a cozy atmosphere where you can relax and recharge. Enjoy complimentary wireless internet to stay connected during your visit.

Location and Accessibility
Located in the heart of a bustling shopping district, you're just minutes away from attractions like the Santana Row Shopping Center and Westfield Valley Fair Mall, making it easy to explore and indulge in retail therapy.

Don't miss the opportunity to book your stay at The Row Hotel today and enjoy a seamless experience in San Jose!

Facilities & Amenities

Express check-out
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Express check-out
Smoke-free property
Express check-in
Free self parking
24-hour fitness facilities
Food and water bowls

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 3
Standard Room, 1 King Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed210 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 48-inch Smart TV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and wardrobe or closetComfort - Air conditioning and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskPrivate bathroom

Accessibility - 1 King, Roll-in Shower, Grab Bar, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$413.03

$330.42

Includes taxes & fees
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 1
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 2
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 3
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 4
Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub - Photo 5
1/5

Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed250 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 48-inch Smart TV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and wardrobe or closetComfort - Air conditioning and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

23 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskPrivate bathroom

1 King Bed, Nonsmoking, Deluxe Room, Jetted Tub

Non-refundable
Breakfast Included
20% OFF$495.91

$396.73

Includes taxes & fees
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 1
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 2
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 3
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 4
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 5
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 6
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 7
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 8
Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub - Photo 9
1/9

Deluxe Room, 2 Queen Beds, Non Smoking, Jetted Tub

2 Queen Beds250 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 48-inch Smart TV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and wardrobe or closetComfort - Air conditioning and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

23 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskPrivate bathroom

2 Queen Beds, Nonsmoking, Deluxe Room, Jetted Tub, Work Space

Non-refundable
Breakfast Included
20% OFF$606.43

$485.14

Includes taxes & fees
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 1
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 2
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 3
Standard Room, 1 Queen Bed, Accessible, Non Smoking - Photo 4
1/4

Standard Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed210 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 48-inch Smart TV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and wardrobe or closetComfort - Air conditioning and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

20 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskPrivate bathroom

Accessibility - 1 Queen, Roll-in Shower, Grab Bar, Nonsmoking

Non-refundable
Breakfast Included
20% OFF$413.03

$330.42

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking - Photo 1
Standard Room, 1 King Bed, Non Smoking - Photo 2
Standard Room, 1 King Bed, Non Smoking - Photo 3
Standard Room, 1 King Bed, Non Smoking - Photo 4
Standard Room, 1 King Bed, Non Smoking - Photo 5
Standard Room, 1 King Bed, Non Smoking - Photo 6
Standard Room, 1 King Bed, Non Smoking - Photo 7
Standard Room, 1 King Bed, Non Smoking - Photo 8
Standard Room, 1 King Bed, Non Smoking - Photo 9
Standard Room, 1 King Bed, Non Smoking - Photo 10
1/10

Standard Room, 1 King Bed, Non Smoking

1 King Bed210 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 48-inch Smart TV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and wardrobe or closetComfort - Air conditioning and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

20 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskPrivate bathroom

1 King Bed, Nonsmoking, Work Space

Non-refundable
Breakfast Included
20% OFF$413.03

$330.42

Includes taxes & fees
Standard Room, 2 Queen Beds, Non Smoking - Photo 1
Standard Room, 2 Queen Beds, Non Smoking - Photo 2
Standard Room, 2 Queen Beds, Non Smoking - Photo 3
Standard Room, 2 Queen Beds, Non Smoking - Photo 4
Standard Room, 2 Queen Beds, Non Smoking - Photo 5
Standard Room, 2 Queen Beds, Non Smoking - Photo 6
Standard Room, 2 Queen Beds, Non Smoking - Photo 7
1/7

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds210 sq feet Internet - Free WiFi 25+ Mbps Entertainment - 48-inch Smart TV with cable channelsFood & Drink - Coffee/tea makerSleep - Memory foam bed, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryerPractical - Iron/ironing board, laptop workspace, and wardrobe or closetComfort - Air conditioning and heatingNeed to Know - Toothbrush and toothpaste not availableNon-Smoking

20 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerDeskPrivate bathroom

2 Queen Beds, Nonsmoking, Work Space

Non-refundable
Breakfast Included
20% OFF$592.61

$474.09

Includes taxes & fees

Guest Reviews

8.2
Excellent661 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the comfortable beds.

Categories

Cleanliness7.2
Service9.2
Location8.2
Room Quality6.7
Amenities7.7
Value for Money8.7
Food and Beverage8.7
Overall Experience9.2

Select topics to read reviews

J
JeninausUS
Verified booking
couple
Standard Room
Stayed in Mar 22, 2026

"Excellent"

8.0
Helpful?
J
JonathanauAU
Verified booking
solo_traveller
Standard Room
Stayed in Mar 18, 2026

"Excellent"

8.0

Perfectly comfortable given the price point. Complimentary breakfast was surprisingly good. Reasonable location.

Helpful?
S
SusanusUS
Verified booking
couple
Standard Room
Stayed in Mar 17, 2026

"Quick!"

9.0

Clean, close to the airport, breakfast

No complaints! Fit our needs.

Helpful?
B
BrynnusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 24, 2026

"I wouldn’t never stay at this hotel unless I expected nothing but a bed and shower"

3.0

The rooms were clean and parking was easily accessible

When I checked in, there was no one at the front I had to wait around for someone to come out. I could barely hear her and did not explain well the process of checking in. During the process of gathering my stuff and checking my email. I left my key at the front desk. In the morning when I realized I was missing my keys. I tried to talk to someone at the front and there was no one there except for someone on the kiosk who just told me he wasn’t there last night. He didn’t know what to do. I finally found someone loading the breakfast buffet and asked him to call the manager. It took too long to get someone to assist me. The guy who was working at the breakfast buffet, finally went behind the desk and searched through two drawers, which took him a while, and my keys were there. While I did leave my keys at the front desk I’d assume there was support staff to assist their patrons. I travel monthly and I’ve never stayed in a hotel that was so hard to contact. For $200 a night I am beyond unhappy with my stay.

Helpful?
S
StaceyusUS
Verified booking
couple
Standard Room
Stayed in Feb 24, 2026

"Exceptional"

9.0
Helpful?
S
simoneusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 12, 2026

"Excellent"

8.0
Helpful?
F
FrancesusUS
Verified booking
solo_traveller
Standard Room
Stayed in Feb 10, 2026

"Excellent"

8.0
Helpful?
M
MargaretusUS
Verified booking
couple
Standard Room
Stayed in Jan 29, 2026

"Exceptional"

10.0

Clean and very comfortable. Very modern.

Helpful?
C
CharityusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jan 29, 2026

"Exceptional"

10.0
Helpful?
C
ChristelusUS
Verified booking
family_with_children
Standard Room
Stayed in Jan 29, 2026

"Very Good"

7.0

Everything was fine with staff and cleanliness

Broken plugs so could bit charge phone.

Helpful?
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