Cedar Court Wakefield

Did not get my Hotels reward when it states i will, explanation please?????

Terrible, rude staff, pillows stained stayed there for 3 nights and room never serviced how on earth it has a 4 star rating is beyond belief

Overall a good hotel, more attention to breakfast items stock would have helped, but when pointed out items were re-stocked quickly. Good atmosphere throughout, an easy stay with no hassle, very good cleanliness and servicing the rooms. Plenty of parking on site, hassle free. Great location just off the M1 Junction with Major towns and cities nearby and Yorkshire sculpture park very close. Would stay again as it was a pleasant stay.

Very disappointing. Check in was unclear, when eventually someone appeared after my knock on the office door, i was told if was self check in. The room, although on the surface seemed o.k. When i took off my shoes i felt bits under my feet suggesting the carpet was grubby. As no room service on christmas day the bare minimum of refreshment had been provided what there was was a poor selection. Some of the cartons of milk had been opened and left with the sugar, luckily i didn't need them. When i returned in the early evening my key did not work and luckily two guests appeared at the bar with a member of staff who was able to reset the key. He did provide me with additional refreshment when i asked. The room itself was dark an unwelcoming. I will not be staying there again, a travel lodge would have been a better choice! A glass of wine purchased at the bar on christmas eve was not good. I took it to my room in the hope it would improve after i had been for a swim, it didn't and ended up down the drain.

There was items missing from the list of what they said was included. Says there was an iron but no iron, said there was a safe but the room had no safe. Lots of loud shouting in the early hours which could easily be heard from inside of the room.

Good service etc and well priced. Room OK except bedside lights didn't work and the shower was very weak and difficult to use.

Attended for a work Christmas party and stayed overnight. No faults with the cleanliness of the room but there was a strong fusty smell in the bathroom. Couldn’t pinpoint it and towels smelled fresh so a bit annoying not knowing where it was coming from. Shower a bit dated with the white plastic on off dial fading and going black on the edges and took ages to get hot also taps on the bath made me laugh, proper 80’s plastic ones.Hotel itself smart inside but have to go upstairs every time you need the loo as none on the ground floor or so I was told. Staff brilliant and couldn’t do enough for you which made up for the other stuff somewhat. Didn’t have breakfast as too hungover but my colleagues told me it was lovely. Just update the bathrooms as no other problems :)

An excellent location right by the M1 and for my business requirements. However an irritating hotel which does not employ enough staff to provide adequate service. And why charge £3 for parking when the hotel car park was 90% empty?

Apparently the hotel was 1/2 closed and had to be moved to another hotel

Dingy in the roof type family room, with both poor natural and electric lighting. The paintwork was black which absorbed any light there was. Broken lighting in the wardrobe so needed to use phone torch to see our clothes. Broken bath panel, cracked tile grouting, and a shower head that struggled to emit water with enough force to have a shower so stuck to bathing. And the additional family beds were creaky sofa beds with ultra thin mattresses. However the staff, food and general service was very good. It’s the room that let us down