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8.8 / 10 Guest Rating

The Chester Grosvenor

Eastgate Street, Eastgate, Chester, gb

The Chester Grosvenor - main view

About the Property

Luxurious Accommodations
Indulge in individually decorated rooms with plush bathrobes and unique color schemes. Enjoy modern amenities like Sky channels, a DVD player, and complimentary WiFi for a comfortable stay.

Culinary Excellence
Savor exquisite dining at The Arkle restaurant with its prestigious 4 AA Rosettes or opt for casual fare at La Brasserie. Start your day with a Continental breakfast or upgrade to a full English spread for a delightful culinary experience.

Relaxation and Wellness
Unwind in the spa's Thermal Suite, herb sauna, and steam room, or pamper yourself with luxury treatments in the 5 treatment rooms. Take advantage of the salt grotto, foot baths, and more for a truly rejuvenating retreat.

Experience luxury and relaxation at its finest at our 5-star award-winning hotel. Book now for an unforgettable stay!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Arkle is open Thursday to Saturday inclusive. Please note that the hotel will pre-authorize your credit or debit card up to the value of your booking plus GBP100.00 for any extras taken. Mastercard debit cards, Maestro or Visa Electron cannot be pre-authorized. The spa is open Thursday to Monday only. Please note that the thermal suite in the spa is available to the guests for an extra charge of GBP 35 per room, for the duration of your stay. Please note that payment must be from the original card used to make the booking. Car parking charges when using the Grosvenor Shopping Center car park are £15.00 per 24 hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.8
Excellent6919 verified reviews
AI Summary

Guests highly rate the great location and frequently praise the friendly staff.

Categories

Cleanliness8.4
Service9.3
Location9.9
Room Quality8.3
Amenities8.9
Value for Money8.3
Food and Beverage7.9
Overall Experience9.3

Select topics to read reviews

N
NicolagbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
L
LisagbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Exceptional"

10.0
Helpful?
G
Verified GuestgbGB
Verified booking
couple
Standard Room
Stayed in Jun 20, 2026

"Excellent"

8.0
Helpful?
E
EmmettgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 19, 2026

"Exceptional"

10.0

Location. City centre so can't be bad.

She's a tired old lady in need of a revamp which is happening later this year.

Helpful?
S
SarahgbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Our stay enabled us to see friends and relations, sight see and shop which was what"

9.0

Central: convenient car park: close to ‘historical sights’: great shopping.

Bit tired and dated

Helpful?
D
DavidgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Good"

6.0

It’s closing down and I can see why. Nothing to recommend it I’m afraid

Helpful?
S
StephengbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Great stay as per usual"

10.0

Stayed many times before and as usual very high standard. Room and Breakfast superb.

Everything perfect

Helpful?
B
beverleygbGB
Verified booking
couple
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

10.0
Helpful?
P
PetergbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 18, 2026

"Relaxing stay in the heart of Chester"

9.0

Great location right in the centre of town. Beautiful room and extremely quiet.

Nothing really.

Helpful?
M
MartingbGB
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
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