Quality Inn West Des Moines I-80 & I-235

The price.

There were socks hanging out from underneath the bed when we arrived. Walls are paper thin. The guest in the neighboring room used their blow dryer in the middle of the night, and it sounded like it was in our room. We had 2 queen beds and only one bed pillow. The rest of the pillows were square, the size of a throw pillow.

The place is a dump. Sewer smell in the drains, dirt/mold around the toilet, broken furniture and shower chair. When I asked management to come see the problems she refused and hung up on me so add really crappy management.

No elevator Rugs dirty

Nit very clean staff wasn’t the nicest and breakfast was done had to be out by 9

I am not one to complain, but I did not like this hotel. Hair everywhere, bedding very well worn, overall cleanliness not up to par. Bathroom sink doesn’t drain, only 2 towels, rusting out the door frame in the bathroom, fan sounding like a dying cat… I didn’t go barefoot and was happy for my late night, early morning stay.

I like breakfast in the morning. Make prices better!

Worst hotel manager I’ve ever encountered. I did not stay for my reservation. Horrible experience ! Still waiting for my refund from Expedia.