Quality Inn West Des Moines I-80 & I-235

Great

I got to check in about a hour early.

I was disappointed that there was no refrigerator or microwave.there were stained bed, chair,floor ect.

Rooms are very clean and very nice people

Very few towels stocked in bathroom. No chairs in room for seating. Breakfast was very basic, sausage toast and dry cereal. Bare bones room.

From the start the property was bad. We were given the 3rd floor with no elevator. I had a toddler, coolers and luggage. I asked for a ground level room and at first he said he had none and then said I could get one for anothe $40. The cleaner was still cleaning when we got to the room and it wasnt cleaned right. The refrigerate wasnt plugged in and once it was it banged all night and leaked water. The refrigerator was full of rust. There was reallt no breakfast selection. Toast, cereal and sausage. The waffle maker didnt work. I asked about breakfast Nd was told that all they had. I checked out a day early. I stay in a hotel about twice a week and this worst i have ever stayed at!

In the hotel room, smelt like moldy feet in the shower was a complete mes and the cocking around it looked like it had mold in it

Front desk was very patient and helpful. Facility was very welcoming

They accused us of stealing their paper plates...which we did not. Called cops over it. I have proof and receipts we bought them at Wal Mart.