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7.8 / 10 Guest Rating

Charltons Banff

513 Banff Avenue, Banff, ca

Charltons Banff - main view

About the Property

Luxurious Amenities
Experience ultimate relaxation at Charltons Banff with a steam room, indoor mineral pool, and hot tub. Unwind in comfort with deluxe rooms, lofts, and kitchenettes, some featuring gas fireplaces and mountain views.

Convenient Services
Enjoy free property-wide wifi, ski and golf storage, and complimentary bike rentals in the summer. Benefit from spacious bathrooms with bathrobes, comfortable seating areas, and services like fax, photocopying, and paid covered parking.

Ideal Location
Located on Banff Avenue, just a short walk from downtown shopping and dining, Charltons Banff offers easy access to Sunshine Village Ski Resort and Banff Upper Hot Springs. Book now for a memorable Alpine-style getaway!

Facilities & Amenities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

If 5 or more rooms are booked, different policies and supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Loft with Fireplace - Photo 1
King Loft with Fireplace - Photo 2
King Loft with Fireplace - Photo 3
King Loft with Fireplace - Photo 4
King Loft with Fireplace - Photo 5
King Loft with Fireplace - Photo 6
King Loft with Fireplace - Photo 7
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King Loft with Fireplace

Featuring vaulted cedar ceilings, this 2 level suite provides a granite gas fireplace, sitting area and a loft bedroom. 2 flat-screen TVs are available, one in the living room and one in the bedroom. Free WiFi is included. Maximum occupancy is 2.

28 sqm
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

King Loft with Fireplace

Non-refundable
Room Only
20% OFF$626.35

$501.08

Includes taxes & fees
Kitchenette Suite - Photo 1
Kitchenette Suite - Photo 2
Kitchenette Suite - Photo 3
Kitchenette Suite - Photo 4
Kitchenette Suite - Photo 5
Kitchenette Suite - Photo 6
Kitchenette Suite - Photo 7
Kitchenette Suite - Photo 8
Kitchenette Suite - Photo 9
Kitchenette Suite - Photo 10
Kitchenette Suite - Photo 11
Kitchenette Suite - Photo 12
Kitchenette Suite - Photo 13
Kitchenette Suite - Photo 14
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Kitchenette Suite

Featuring a kitchenette with a stovetop, microwave, and small refrigerator, this suite provides 2 sleeping areas and a dining table. Free WiFi is included.

33 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
2 Twin bed (90-130 cm wide)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Kitchenette Suite 1 - 2 Queen OR 1 Queen plus 2 Twins

Non-refundable
Room Only
20% OFF$676.38

$541.1

Includes taxes & fees
Deluxe Room with King Bed - Photo 1
Deluxe Room with King Bed - Photo 2
Deluxe Room with King Bed - Photo 3
Deluxe Room with King Bed - Photo 4
Deluxe Room with King Bed - Photo 5
Deluxe Room with King Bed - Photo 6
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Deluxe Room with King Bed

Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The double room offers air conditioning, a tea and coffee maker, a wardrobe, a carpeted floor, as well as a flat-screen TV with cable channels.

23 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Deluxe King Room

Non-refundable
Room Only
20% OFF$552.46

$441.97

Includes taxes & fees
Loft Fireplace Suite - Photo 1
Loft Fireplace Suite - Photo 2
Loft Fireplace Suite - Photo 3
Loft Fireplace Suite - Photo 4
Loft Fireplace Suite - Photo 5
Loft Fireplace Suite - Photo 6
Loft Fireplace Suite - Photo 7
Loft Fireplace Suite - Photo 8
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Loft Fireplace Suite

1 King Bed and 1 Double Sofa BedLayout - Bedroom, living room, and sitting areaRelax - FireplaceInternet - Free WiFi Entertainment - 37-inch LCD TV with cable channelsFood & Drink - Mini-fridge, coffee/tea maker, and electric kettleSleep - Premium bedding and bed sheets Bathroom - Shower, bathrobes, and free toiletriesPractical - Iron/ironing board and phone; cribs (free) available on requestComfort - Daily housekeepingAccessibility - Lever door handlesNon-Smoking, pet friendlyRoom is accessed via exterior corridors

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneHair dryerBathrobe

Loft Fireplace Suite

Non-refundable
Room Only
20% OFF$627.54

$502.03

Includes taxes & fees

Guest Reviews

7.8
Very Good1217 verified reviews
AI Summary

Guests highly rate the clean rooms and frequently praise the friendly staff.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities7.0
Value for Money7.0
Food and Beverage6.5
Overall Experience8.3

Select topics to read reviews

A
A2LakbayusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 27, 2026

"overall decent stay in banff town"

7.0

close to all the action of banff town without being right in the center - restaurants, grocery, and stores all within walking distance. train station is 15-20 mins walking or 5 min car ride. the price (for essentially a 2bed/1 bath with kitchenette) was decent for it being the beginning of summer peak season and a relatively late booking. it was nice having a kitchenette in our room to make an easy dinner or reheat leftovers, but you would need to bring your own oil & spices as this is not like an airbnb. there is an indoor pool and hot tub but we never used them - too tired after being in the parks all day! staff was friendly and very helpful. no breakfast at the lodge but there is a water/coffee bar and a fruit bowl.

parking should be included for the price. there were several hairs clumped on the bathroom and kitchen floors when we arrived - like it hadn't been swept or vacuumed properly. the layout of the lodge was also quite odd and became a running joke in the family about how to find our room as we were on the side quite a bit aways from the elevator. there's no breakfast in the lodge itself; we were given vouchers for a sister restaurant ($15 off per day, regardless of the number of people staying in the room) but ended up not using them -- went to the local grocery and bought things to prepare ourselves. our 2 rooms were connected by a shared kitchenette and bathroom, but only one bedroom had a door to the shared area - and it was the one with the AC unit. the other bedroom did not have a door and got a bit warm.

Helpful?
D
davidcaCA
Verified booking
couple
Standard Room
Stayed in Jun 24, 2026

"Good"

5.0
Helpful?
佩旻twTW
Verified booking
extended_group
Standard Room
Stayed in Jun 22, 2026

"Exceptional"

9.0
Helpful?
A
ALMMA VIAJERAcoCO
Verified booking
solo_traveller
Standard Room
Stayed in Jun 18, 2026

"Excellent"

8.0
Helpful?
佩旻twTW
Verified booking
extended_group
Standard Room
Stayed in Jun 18, 2026

"Exceptional"

9.0
Helpful?
L
LisagbGB
Verified booking
family_with_children
Standard Room
Stayed in Jun 17, 2026

"No complaints, good value for Banff."

9.0

Good location, clean, small kitchen. Decor old but we liked that. Pool and hot whirlpool.

Car parking charge.

Helpful?
S
Sam And MarkcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 15, 2026

"Great location and dog friendly!"

8.0

Clean, had everything necessary for a functional stay, dog friendly, good location

Rooms are a little dated but that's ok!

Helpful?
M
MichaelusUS
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Great"

10.0

Our room is spacious and clean.

Helpful?
V
VanessacaCA
Verified booking
couple
Standard Room
Stayed in Jun 14, 2026

"Exceptional"

9.0

We loved the junior suite. The hotel staff is very nice.

Helpful?
S
Serena LorynncaCA
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Exceptional"

9.0

The pool and hot tub- loft option. Easy parking, the staff

It was a little under maintained in the room.

Helpful?