Club Regina Puerto Vallarta

Third year in a row staying here for multiple weeks. Rough start with lady time share lying about not giving us an ocean view because the resort was full, even though the numbers were closer to 40% capacity because of Cartel take down 1 week earlier. We enjoy the Beach and Pool here. The location is great for the Marina area and associated variety of restaurants. We have gotten to know several owners we hang out with daily on the beach which is fun. Many staff have left because of new ownership and likely some because of the lying time share people. We found staff overall were friendly but less happy. We would like to return if opportunity arises.

LA UBICACIÓN, LAS INSTALACIONES, SUS ALBERCAS Y SU PLAYA TRANQUILA. ADEMÁS, MUY BUENA SEÑAL WI-FI.

LOS PRECIOS; TODO ESTÁ MUY CARO!

We had a lovely 3 week vacation at Club Regina in Marina Vallarta. We liked having a convenience store (OXXO) only a 5 minute walk away. And the marina restaurants and stores are not far to walk to. The Soriana Grocery Store is about a 40 minute walk. The beachfront at Club Regina is protected so the waves aren't as rough as beaches in the Hotel Zone. The pools are kept at a warm temperature and very beautiful and clean. I loved the daily aquafit. Each activity person lead the aquafit a bit differently so it didn't get boring. We were very disappointed that there was no Happy Hour around the pool or in the cafe. The only Happy Hour was at the dining restaurant and it was an hour after sunset. We like to have a cocktail to watch the sunset. I think a lot of business is lost when there is no Happy Hour. We like the rooms with ocean views but at one point we were given a room on the ground level with grass and trees and sewage containers. The smell was terrible even with doors closed. We are Raintree members but we were unable to get a two bedroom unit even when we booked 9 months in advance. It was easier to get our desired room through RCI. Some of the rooms were renovated and were nicely done. We liked the night light around the bathroom mirror and the new chairs on the lanais. However some rooms still had old uncomfortable chairs which should be replaced. We were there when there was an uprising in Puerto Vallarta. Some roads were closed so the afternoon staff were unable to get to work. The other staff had to do a double shift and did it with smiling faces even though they were exhausted. Thank you for taking such good care of your guests! We - and many others - had an issue with the reservation system. I handprinted a letter and took it down to reception to give to the manager. Then I emailed the same concerns to Raintree as well as emailing a letter directly to the manager. These attempts at communication were never acknowledged.

This property is in the Marina district a way from downtown which we prefer. Marina district has many shops, services ant restaurants.

The beachfront location, sunsets, and pool area are absolutely stunning — easily the highlight of this resort. I believe the mixed reviews ALL depend on what room and what part of the resort you stay! Unfortunately, our stay was heavily impacted by several issues. We booked a studio through RCI and immediately noticed a severe humidity problem. Once the AC was adjusted, the room became extremely damp — bedding felt wet, clothes were damp, and condensation built up quickly. We were moved to another studio on day three, but it had the same issue. An air purifier helped slightly, but the room remained uncomfortable. Dehumidifier may have helped more? After escalating the issue, we upgraded (at a cost of $387 CAD) to a one-bedroom unit, which was a completely different experience — dry, comfortable, and with proper airflow. However, noise became the next problem. One night good sleep followed by 2 consecutive nights had outdoor weddings with very loud music until about 1-2 AM, followed by early morning teardown starting 4:30–6:00 AM respectively. There was no prior warning, and sleep was significantly disrupted. Additional concerns: Extremely slow restaurant service (we left without being served)-short staffed that night Room service delays of 1.5–2 hours on that same night Elevator outage one evening Summary of our 7-night stay: 4 nights in an uncomfortably humid studio 2 nights disrupted by noise Only 1 fully comfortable night Bottom line: Beautiful setting, but unless you book a one-bedroom unit and avoid event nights, I would reconsider. The studio humidity and noise issues significantly impacted our stay. Staff were excellent — these issues are clearly beyond their control.

We spent 5 weeks (february 15 - march 22 2026) at Club Regina Puerto Vallarta and were very satisfied with our sea view unit, nice and polite employees and proximity of the marina to enjoy the thursday evening market.

Loved our view of the ocean from the 12th floor. Our unit is comfortable, beds are just hard enough and pillows soft. Sufficient pots and pans to prepare meals. The daily cleaning made it comfortable and my favorite, the pool activities daily. Always something fun to say with excellent Aquafit classes. Two good weeks.

Great pool area.

This is a timeshare property. We were constantly asked to attend a presentation. My room was nice but once the waiter heard our room number we were ignored. Great bellmen.

Great staff - need to improve maintenance cleanliness and onsite restaurant quality. Swimming pools are great and well maintained; beach needs improvement along pathways north toward the Westin beachfront