Slaley Hall Hotel, Spa & Golf Resort

Location and variety of facilities

Nothing

The grounds are gorgeous, the building it self is stunning. The inside on first glance is lovely. The pool is lovely, water a little cold however you get used to it quite quickly. The poolside bar is nice with variety of drinks and snacks. The young man at that bar is helpful and such a nice young man. The staff in the restaurant were welcoming and the food was ok.

After the first glance you see how the furniture is old worn and some items such as couches etc torn. The room itself is very basic and you do not get what you paid for. I booked a class family room, to my knowledge 2 single beds are not 2 double beds or a king size bed! Even if reception tells you it is.

I will definitely be back 😊Can't fault it. I attended a fundraising event in June 2026 and from the moment I checked in at 3pm to the moment I checked out at 11am the next day- the whole experience was flawless. The staff make this experience (Andy and Jack in the bar are the best). The day i was here, there was a heatwave and a stray dog showed up to the bar. The care for this animal was incredible (to the point that one of the staff members took her home to try and reunite her with the owner).

A very beautiful venue on first appearance but quite dated and shabby rooms despite being encouraged into spending an extra £20per night to upgrade. The room was basic, had not been cleaned to expected standards and the kettle was disgusting. Phoned to request a new kettle and 3hrs later (nearly midnight at this point had to phone again and ask again. Turned up with another dirty kettle. I was too tired to even complain at that point. Service was poor, long waits. Food arrived cold and not really worth the value you pay, drinks arrived some time later. Very young waiting staff and shows. Cancelled our dinner reservation for the following night as not worth the money. The spa was okay but pool cold and as its open to public/swim lessons etc its not very luxury spa feeling. The massage however was the best massage I've ever had. I had prebooked afternoon tea and the girl serving us made me feel very uncomfortable, asked for my slip (what slip?), evidence of booking, email proof and basically could have just found me by asking my name and room number. Not a smile out of her the whole time. As it was very hot (current heatwave) i asked if we could have soft drinks instead of a pot of tea, this obviously vexed her and im pretty sure the cordial and soda water (at £3.50) was added to our bill instead of being swapped for the tea. Very standard afternoon tea, nothing special about it for £60. Had far better for less. Tried having a meal in the bar and that was a farce, half didnt arrive and had to be chased, I asked for ceasar salad with halloumi and it arrived with chicken pieces also in! Again just very young staff and not experienced in hospitality. Booked this as a special 2night spa retreat for my daughter'd 18th but I've been to much better venues and spas for less than I paid for this. Over priced, not really good value for your money and needs a good refurb in areas. Actually quite disappointed in this place but spending time with my daughter made the two days fabulous.

We’ve visited Slaley before, and always enjoy our time here. Hotel is very nice, rooms clean, spacious etc. Food is very good. Staff polite, professional.

Grounds are wonderful

The Golf

Hotel felt outdated and as though it needs a big investment to get it up to scratch

The walk from the car park is very steep and it should be noted that you can drop off near the entrance but still have to park and walk back up Some people were really struggling