Slaley Hall Hotel, Spa & Golf Resort

Das Hotel verfügt über ein sehr großes Gelände, auf dem sich ein Golfplatz befindet; direkt ab Hotel kann man Wandern (Wanderwege direkt auf einer Wanderkarte vor dem Hotel eingezeichnet). Wer Natur und Ruhe mag, schätzt die Lage des Hotels. Insgesamt hatten wir einen ruhigen und entspannten Aufenthalt auf der Durchreise nach Schottland. Die Damen an der Rezeption sowie das Personal im Restaurant waren professionell und sehr freundlich, ohne übertrieben zu wirken und trugen dazu bei, dass ich mich wohlgefühlt habe. Ausgezeichnetes Angebot zum Frühstück (ok, Qualität des Kaffees könnte besser sein), zum Abendessen findet auch jeder das Richtige zum Essen. Frischer Fisch und staatlicher Burger! Das Schwimmbad war gut gepflegt und morgens nicht stark ausgelastet. Danke, ich komme gerne wieder!

Es sind zwar nur Details, aber es wäre wert, sich um diese zu Kümmern. Z.B. im Haupteingangsbereich links könnten die Vorhänge getauscht oder gekürzt werden, sie sind nur Fliegen- und Staubfänger. Das Inventar ist etwas in die Jahre gekommen. Vielleicht kann ein Möbelrestaurator Abhilfe schaffen ;-). Frische Blumen auf dem Tresen wirken Wunder!

Beautiful hotel in a stunning location. The room was good for the price with a fridge which really pleased us. The bar is a lovely place with impeccable service throughout our stay, possibly the reason we re-visited as the service was amazing last time too. The reception staff were also very professional and lovely and a special shout out to Marcus who was very engaging and entertaining on check in. My only slight disappointment was the breakfast service which needs some attention as we were left waiting a few times for someone to show up to greet us and customers needed to ask for food to be replaced which had run out. I enjoyed the stay and would definitely visit again.

Had a lovely stay here but just a few little attention to detail issues that could have made it perfect. The £45 payment for charging the car was refunded twice as it wouldn’t work so if you were relying on charging your car you’d be stuck as charger would not work. Told reception and they just say it’s a third party which is generally the case. However, out of order signs might prevent customers from wasting their time! Got the breakfast and dinner package. When we sat down to dinner the waitress told us that the children could have the full 3 course children’s menu included (when we went to pay our bill the next day, we were then told that the children are not included in the meal so all had to be paid for) was told it’s £35 per person (then told when paying that this does not include your drink). Then everything we ordered had something missing because they didn’t have it (the cheese from the children’s pasta, the curry sauce for the fish and chips, the passion fruit martini for the passion fruit martini). The most disappointing missing item was the bacon from breakfast. I just think these things are easily rectified. If you run out of bacon, just go and buy some. Breakfast lasted for another 1.5 hours after our arrival so running out was a terrible excuse! Also had 3 coffee machines but only one worked yet no signage to say the other 2 were broken so lots of people struggling with them before then joining the back of the queue for the one working coffee machine! Again, just an out of order sign would help! Never the less we had a lovely stay but just think these small issues could be very easily prevented if staff had better training and were able to use their initiative.

Set in beautiful countryside, a gem of a hotel with lovely public areas and a good restaurant. all very clean and well presented.

Had a great Spa Day at Slaley Hall. Visited last week and thoroughly enjoyed our day out. The hall and surroundings is lovely. I had a facial and a neck and shoulder massage. My therapist was Donna who was excellent ! My skin felt amazing following the treatment and she was very attentive to my needs.

Breakfast poor

No communication and very inexperienced staff.

Had statement room very comfortable, limited aircon no view other the over the entrance of the hotel, rowdy golfers returning to hotel after night out in Newcastle woke up whole hotel with shouting and drunken loud noise/ voices.

Lot of it still had scaffolding and on going daily noisy repairs.

Fantastic location, lovely room and views. Fabulous Spa and Spa area. Wonderful views and setting. Great bar area and service and lovely small lounge areas to sit and relax. Lovely area outside for drinks and to admire the views The only small criticism is the restaurant. The service was "very slow" and there was no restaurant manager so the staff were stood around waiting to serve, but not clearing the 15-20 tables that needed clearing around us ( didn't look that great!) - they were very polite but just needed some direction. The food was lovely.😀

The location of Slaley Hall is fantastic and is very peaceful. We have been to Slaley Hall before so we knew the how amazing the golf course and dinning are at this hotel. Both golf courses are well maintained and a joy to play. The rooms are clean and the beds are extremely comfortable. The dining room is very pleasant and you are able to have a conversation without hearing too much noise from other diners. The food is very tasty and our wait staff member Ana help me to decide on my main meal when asked about a particular dish. I would definitely recommend this hotel

No fridge in room8