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8.4 / 10 Guest Rating

Alexander House And Utopia Spa

Turners Hill, East Grinstead, England, RH10 4QD, East Grinstead, GB

Alexander House And Utopia Spa - main view

About the Property

Experience the perfect blend of luxury and relaxation at Alexander House and Utopia Spa, nestled in the historic charm of East Grinstead.

Indulge in Serenity
Pamper yourself at our exclusive spa, featuring massages, body treatments, and revitalizing facials that leave you feeling refreshed and rejuvenated.

Culinary Delights
Savor exceptional cuisine at AGs 3 Rosette Restaurant or enjoy in-room dining with our attentive room service. With three vibrant bars and lounges, your evenings will be filled with delightful refreshments.

Wellness and Recreation
Unwind in our indoor pool, soak in the hot tub, or challenge a friend on our outdoor tennis court. Complimentary Wi-Fi, express check-in, and valet parking ensure a smooth and enjoyable stay.

Don't miss the opportunity to experience unrivaled comfort and elegance—book your stay today!

Facilities & Amenities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Free bicycles on site
Electric car charging station
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Terrace

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.4
Excellent122 verified reviews
AI Summary

Guests highly rate the excellent staff service and frequently praise the beautiful grounds.

Categories

Cleanliness7.7
Service9.2
Location8.7
Room Quality7.2
Amenities8.7
Value for Money8.2
Food and Beverage8.7
Overall Experience8.7

Select topics to read reviews

T
Tracey
Verified booking
Standard Room
Stayed in Sep 12, 2023

"Stunning hotel with amazing service - first class"

10.0

The staff are absolutely first class! This is a really fabulous hidden away hotel and it's a beautiful setting. Whilst i was on business i didnt get chance to use the spa but it looked amazing. The rooms were lovely and beds/bedding extremely comfortable. Little touches like Google assistant in your room, filtered water and fresh milk in the fridge. I could not fault this place. Next time I want to stay in one of the suites as they are stunning.

Helpful?
J
Jessica
Verified booking
Standard Room
Stayed in Sep 12, 2023

"We will be back soon!"

10.0

Fantastic time on one of the hotest days of the year! The hotel and grounds are stunning, the spa is spectacular and fill of surprises, including a cool pool, male and female facilities and shared facilities, jacuzzis you can rent privately and a £20pp to use the spa per night (this wasnt in the description, but fair enough. You can ever have drinks from the bar in the hot tubs! We booked a stunning tasting menus, and were able to share it under the stars due to the temperature. Impeccable service and food, a little dark, but we loved the ambience so much! The wine pairing menu was both fascinating and delicious, and the knowledge of the servers was incredible. The room and bathrooms were beautifully decorated, and we were given a mobile AC too because of the weather and the age of the building. The bathroom could have been cleaner, the shower and bath were not as clean as i would have hoped, but otherwise an almost perfect stay! Oh and breakfast i would do again, fresh and delicious and a slight break from tradition too! I would love to add how well they catered for my partners gluten allergy too! We will be back soon!

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 9, 2023

"Exceptional"

10.0

Had an amazing trip. The treatments I had were fantastic. Dinner and breakfast were lovely, a couple of niggles, the vegetarian breakfast could have been hotter. I sat at the same table for all meals, and the same traces of food down the side of the seat from when I first had dinner hadn’t been cleaned up, and a few splashes of something on the wall also.

Helpful?
J
Jack
Verified booking
Standard Room
Stayed in Sep 4, 2023

"Exceptional"

10.0

Couldn’t fault anything about this place.

Helpful?
J
john
Verified booking
Standard Room
Stayed in Aug 7, 2023

"Beautiful hotel in lovely grounds"

10.0

Beautiful hotel with lovely clean comfortable rooms. The spa is nicely appointed. Grounds are lovely.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Jul 3, 2023

"Very overpriced hotel"

4.0

Feel the hotel is very over priced. The setting is beautiful, but when you move through the communal areas the rooms / corridors are shabby and the decor outdated. A hotel charging these rates should have far higher standards. Breakfast was very disappointing, it took over 40 minutes for it to be delivered. When it came, I had a very sad looking vegetarian sausage, some overcooked spinach, 3 very small / sad looking bits of potato etc. etc. Really wasn't good enough. Also the breakfast room was dark, dingy with wood effect wall paper on the walls. Just not good enough for a hotel charging these rates

Helpful?
K
Kevin
Verified booking
Standard Room
Stayed in May 30, 2023

"Great couples retreat. "

10.0

What a wonderful place.. The only issue here was that we only booked one night and should have done two.. The spa is just fabulous and every member of staff is fantastic.. There is not much more to say except if you want a fab place to stay to chill and get out of the city. Just come here. Well worth it.

Helpful?
M
Michelle Jacqueline
Verified booking
Standard Room
Stayed in May 9, 2023

"Exceptional"

10.0

Excellent service from the team.

Helpful?
A
andrew
Verified booking
Standard Room
Stayed in Apr 25, 2023

"Service 5*"

10.0

It is mice to have good service On arrival concierge at the car Reception fesk fully personef Any request quickly sorted

Helpful?
K
Karen
Verified booking
friends
Standard Room
Stayed in Apr 22, 2023

"Exceptional"

10.0

This is my third visit to this property and I was still impressed with the ease of checking in , the friendleness & helpfulness of the Staff. The room was impressive & well worth the price charged.The bath was divine.

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