Alexander House And Utopia Spa

Hotel staff were very nice. Room was clean/nice but was lacking proper air conditioning. We had a portable unit that you add ice too which did not cool the room or provide ventilation so it was not great for sleeping.Opened the windows but there was no breeze. The hotel restaurant had very good food, drink service was on the slow side. Breakfast was great. I would stay again in the summer only if I could get a room with good a/c.

Nice room but no AirCon.

Really beautiful‘s day. Interesting to note that the spa is not included anymore if you book via Expedia it’s additional £20 a person per night. We also walk to a local pub rather than eat in the hotel as we meeting in the hotel before we wanted to try something different. It was only a mile to walk up the road to a local pub. The spa an outside is a lovely addition to this hotel the rooms are clean small but very functional. This is a go to local spa hotel for us

On arrival, the front of house manager came out to offer a greeting and a porter was immediately there to take the bags. The check in was flawless, the spa and grounds fabulous and AG's tasting menu truly scrumptious. Room service rapid, precise and polite. Throughout, the service was impeccable. My only negative? The in-room refrigerator door was positioned in a manner that made it hard to open! The stay here was dictated by a morning Gatwick departure, but this place merits being a destination. In an era where most hotels are wretched beyond belief, it is wonderful to stay somewhere that still aspires to delivering a great experience. Thank you Alexander House!

It was awewome, staffs were polite and helpful and always meeting you with a smile. I'll surely be visiting again

Eventhough we paid for late check out, cleaners were making lot of noise in morning. The hotel has 5 star rating however the room had no Modern TV, room was without phone. Spa was ok n bathroom in the room was good

We stayed here for our mini moon. The hotel was luxurious, clean and comfy. Our concierge really looked after us by upgrading our room, complimentary champagne and arranging for the room to be decorated with rose petals. The only thing I would say is the spa is an additional cost per day per adult which makes the overall stay quite pricey. Thank you to the staff for going over and above.

Lovely hotel, great spa and friendly service. We will return.

Enjoyed the stay. The staff were friendly, courteous and attentive. Perhaps more could be made of the grounds. There were cycles and wellies to use, but no real indication of where to go or not go. Loved the venue, location and facilities As with all these places, getting spa slots can be tricky and the restaurant wasnt anle to accommodate us on our second night at a reasonable time of the evening. Whilst the food was excellent, perhaps some more 'healthy' options could be incorporated hiven the spa and health resort nature of the venue. The room was beautiful and there are modern suites too. Some catch up maintenance is needed in places. Overall a good stay and a welcome break in a quiet setting.

An incredible amazing building, nothing is too much trouble for the lovely friendly staff. Room luxurious, food so delicious, would highly recommend.