Park Royal Beach Ixtapa - All Inclusive

Nice place hate birds pooping on people, tables and dropping poop in food flying.

The beds were very firm and the WiFi didn’t work in our room so difficult to communicate with our teenage children. Food was good, service was good.

Return trip to Ixstapa after a 12 year absence. Very nice Mexican resort setting. Much safer than what other areas have been reported to be. Hotel food, service, pool area, and beach top notch. All inclusive bar service a plus. Entertainment nightly in the lobby bar area. Very pleasant experience.

Nice worker's nice atmosphere for family... room bed really uncomfortable

This is a nice resort for locals and especially children as it is what it caters to. We went because my niece and her husband invited us to celebrate their 10th anniversary with them. The stay was ok except for a couple of things. One was the nightly barrage of music from the disco every night from 11-2AM. My brother and his wife had to get another room on the other side of the noise in order to get sleep. My wife and I saw it as an annoyance, but still was able to get our sleep. The worst part was the continuous requests to give them just an hour of our time to hear about their hotel time share. The very first day we told them we were not interested, but a couple of ladies would not let up. They cornered my wife out last full day at the resort and told her it would help them out as they were on commission and had to reach a quota. Also, that their boss was watching them right then and he was very mean. My wife said I'll go talk to your boss and they said, oh he doesn't speak English. And it went on. My wife told then if it's so bad why don't you get another job, but that lead nowhere either. My wife finally called me (I was by the pool) and she asked if we could do it for them. I basically hung up. As a result my wife stayed in her room the rest of the day feeling bad for not "helping" these ladies.

We had so many issues at this hotel. Since we got there they charged us wrong then when we came back to get our room key they charged us again due to their mistake. The food was horrible, the same things and the snack bar the hamburger meat was raw. The employees where not very accommodating every time we asked to put tables together they had excuses of why they couldn’t. We got an upgrade to ocean view but the view was not that great. We would never go back to this hotel. The only thing that was good is that it was very close to the dolphin place. Other than that there is nothing good about this hotel. The food was the worse part. Bad experience overall.

Staff was rude. Hotel was very out dated! Bathrooms in rooms seemed under construction and never got done. There is nothing royal about this hotel! I would not go back even if I got it for free.

Our stay was good. The food could be better we went to to eat a lot. The evening entertainment was not very entertaining. The kids had fun in the pool and playing on the beach.

Needs better entertainment. I am used tp hotels with nightly shows..needs more variation of foof

problems with room took days to resolve only half of them.