Mount Juliet Estate, Autograph Collection

If I could give more than five stars to this property I would. There is absolutely nothing about this estate that is not luxurious. The room was exceptional. The bed, probably the most comfortable luxurious bed I’ve ever slept in at a resort or hotel. The staff at every level were attentive, and strived for excellence, providing outstanding customer service. The grounds are beautiful, peaceful, and provides such a luxurious, relaxing escape from the hustle, and bustle of the city. We will definitely be returning to this property at some point in the future, and recommend everyone looking for relaxation do the same.

Location fantastic atmosphere lovely unfortunately the service at afternoon tea was very dissapointng staff very laid back not very helpful booked in.for 1pm had table until 3pm food came out at 2.10 no teas of coffees offered drinks orders wrong with rounds very dissapointed for such a beautiful venue staff seemed like they did not know who was doing what would not recommend to friends

We were part of a group of friends, staying for one night. We had the bed, breakfast and meal at the Hound restaurant package. The location is picturesque, with quiet woodland and riverside walks on the grounds. The service was excellent, with plenty of well-trained staff at the reception for checking in, as well as attentive waiters in the bar and restaurant. The pool/spa/hot tub area was very nice for hanging out in, clean and was not crowded. The food for dinner wasn't spectacular, and perhaps the real gourmands may prefer the Michelen starred restaurant. The breakfast was excellent. The room was spacious.

I must admit that I felt a bit like a peasant staying at Mount Juliet Estate. The lodging is absolutely top-tier, and a comfortable place for the highest echelon of society. That is a definition that my traveling daughter and I don't really fit, but we still enjoyed our stay here immensely; although it was only for one night. We arrived late coming from a River Dance show at The Gaiety Theatre in Dublin, and at that time of the night (darkness) it was very, very difficult to navigate this large property with many different buildings and sites for various services and activities. Make sure you have crystal clear instructions on how to arrive from the main roads; every turn and lane to take to get to the proper check-in location as there are more than one depending on which part of the property your lodging is located. Once you do find your way though you will be amazed at the beauty of the property itself; historic, grand, well-cared for. If only the buildings and grounds could talk...it would be fantastic to hear the stories from 250+ years of Irish high society. This place aint your grandpa's Super 8 Motel. For sure.

Dreadful customer service from the restaurant manager so disappointed had two sandwiches and coffee in the restaurant nobody else in the restaurant but us food was okay nothing special waiter’s were very nice but when we ordered single shot Americanos we first received espressos but it was no problem to get Americano the waiter was very nice and brought my friend a pot of hot water and apologized for the mix up it was no big deal the smoked salmon on brown bread was nice and my friends ham hock toastie was average but presented very nicely and delivery very nicely by the waiter the accompaniment of chips were lovely and fresh and not in any way greasy my disappointment and to be honest surprise was when mid conversation the manager put the bill in it’s little folder on the table and told us they needed to set the table for dinner and needed the table back it was 4.40 we were the only people there and seated at a table for 2 people.I know we only had a lunch but it was nearly 48 euro for said lunch so I would have thought the customer service would have reflected the price .I cannot fault the waiters they were lovely and very professional but the manager was a disgrace to a 5 star restaurant and has left a lasting impression on me of what to expect of mount Juliet yes the place is very beautiful and well kept but to be totally honest you will get much better customer service in Kilkenny in any other establishment and your customer service will be much more valued a very disappointing experience when your taking your friend out we will stick with the many fine local establishments in Kilkenny going forward that know the locals are their bread and butter all year round recommend this young man watches his waiting staff and learns how to read the room and loosens his stiff collar

Had a wonderful stay here shortly before Christmas. The staff were so polite and helpful, the room was beautiful and the food was to die for. The grounds are spectacular. We had a lovely stay and would highly recommended it to everyone. We’re actually going to book a night here as a gift for my dad’s 70th Birthday.

Treated ourselves to a break in this wonderful hotel. It combines comfort and luxury with charm. While the place itself is beautiful, the staff were the highlight. A big thanks to the great guys who took our bags and parked the car in the torrential rain and kept us dry with numerous umbrellas… special brownie points to them. The spacious room was in Hunter’s yard, very comfortable bed and handy to have tea making facilities. The bar is cosy and quaint for a pre dinner drink and drinks were not overpriced. We enjoyed a delicious dinner but the highlight was the breakfast. It was freshly made to order and again the staff were excellent. The grounds are perfect for walking with trails marked out. The pool and gym were great. The staff there were so helpful and friendly. Would recommend this hotel to anyone.

Wow! An amazing experience from start to finish we spent a weekend with our family to celebrate my husbands birthday, we stayed in the hunters yard as the Manor House was closed due to renovations but will be reopening soon. The room was excellent and clean. The hotel itself is just gorgeous. The staff go above and beyond for their guests. We stayed with our two children (6 and 8) there was plenty of activities for families to do from cycling, swimming and exploring the grounds but the highlight of our weekend was spending time with Tara and Conor in the equestrian centre, their kindness and patience with our girls was unforgettable. They really made our weekend (as well as the lovely horses especially Maggie, Mikey and robin) . We ate in the hound on the first night which was expensive and the food was just ok, I had the cod which was overcooked and disappointing, maybe it was once off it didn’t represent the rest of the hotel. I would probably try the clubhouse for dinner instead. However the restaurant really turned it around with their breakfast which was fantastic. Lunch in the clubhouse was perfect and cocktails and a good pint of Guinness in the saddle bar to finish off a fantastic weekend. We definitely will be back!

We celebrated Christmas at Mount Juliet and I can’t emphasise enough how amazing it was. The service , food , small touches , beautiful estate - words falls short. Special thanks to Jimmy the Manor House manager his attention to detail with the personal connection he made with us was amazing. The restaurant staff - Jonathan : what a fantastic sommelier, Ann Marie , Aga and rest, the check in staff - Saoirse and the Potters headed by John. Lastly special thanks to Connor for amazing riding experience. We would do the Christmas experience at Mount Juliet Everytime if we can!

We booked into the club house restaurant and on arrival we were told the reservation was for the hound restaurant which was unsuitable for our family. It was suggested that we order from the children's menu as nothing was suitable from the adult menu, and we would be given an adult meal. The hamburgers were rather cold and quite basic, not what we would expect from the standard at Mount Juliet. We were charged for 8 chidren' s meals to make 4 adult meals. Very disappointed with our visit this time, we were visiting from Scotland.