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7.2 / 10 Guest Rating

Best Western Plus Ottawa Kanata Hotel and Conference Centre

1876 Robertson Road, Ottawa, ca

Best Western Plus Ottawa Kanata Hotel and Conference Centre - main view

About the Property

Luxurious Amenities

The Best Western Plus Ottawa Kanata Hotel and Conference Centre offers a range of luxurious amenities including a restaurant, fitness centre, and bar. Guests can also enjoy free WiFi throughout the property.

Convenient Facilities

This hotel provides convenient facilities such as a 24-hour front desk, an ATM, and luggage storage for guests' comfort. Business travelers will appreciate the on-site business centre, while everyone can benefit from vending machines offering drinks and snacks.

Ideal Location

Located just 11 km from Canadian Tire Centre and 15 km from Canadian War Museum, this hotel is also close to Parliament Hill and Peace Tower. With family rooms and a terrace available, it's the perfect choice for both leisure and business travelers.

Book your stay at the Best Western Plus Ottawa Kanata Hotel and Conference Centre now for a memorable experience!

Facilities & Amenities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). A damage deposit of CAD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check Room Availability

1 night ยท 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.2
Very Good323 verified reviews
AI Summary

Guests highly rate the comfy beds and frequently praise the clean rooms.

Categories

Cleanliness6.7
Service8.2
Location6.7
Room Quality6.7
Amenities7.2
Value for Money7.7
Food and Beverage7.2
Overall Experience7.2

Select topics to read reviews

K
KristacaCA
Verified booking
family_with_children
Standard Room
Stayed in Sep 15, 2025

"Wouldnโ€™t recommend staying here. Oldest and most run down Best Western I have ever stayed in"

2.0

The bed was comfortable

Entire building needs updating. Very sketchy people hanging around inside and outside of building.

Helpful?
D
DaniellecaCA
Verified booking
family_with_children
Standard Room
Stayed in Sep 5, 2025

"Good"

5.0

Our room was clean.

Our room smelt like smoke alot. The hotel was full of multi cultural families living at the hotel. Our room was clean but it was very dated.

Helpful?
B
BrendacaCA
Verified booking
couple
Standard Room
Stayed in Sep 2, 2025

"Excellent"

8.0

Divided rooms in suite Awesome water pressure in shower Good tv options and guide

Toothpaste on one of the folded towels. No shampoo & conditioner just body gel & bar soap. Toilet was really low.

Helpful?
L
LaethiciacaCA
Verified booking
family_with_children
Standard Room
Stayed in Sep 1, 2025

"Good"

5.0
Helpful?
G
Verified GuestcaCA
Verified booking
solo_traveller
Standard Room
Stayed in Aug 27, 2025

"Good"

4.0
Helpful?
K
kemptoncaCA
Verified booking
family_with_children
Standard Room
Stayed in Aug 21, 2025

"Bad"

3.0

Our room was clean and the pool was decent

The outside was not clean, was not informed that half the hotel was being used as temporary housing, the back of the hotel was littered with garbage and old furniture. The pool was used for swimming lessons for people not staying at the hotel.

Helpful?
S
sharifacaCA
Verified booking
family_with_children
Standard Room
Stayed in Aug 20, 2025

"Didn't look like the picture"

7.0

The size of the room . The server at the restaurant in the hotel was very nice.

I did not like that I booked breakfast included in my stay, and that wasn't provided . Wifi kept cutting in and out which also affected the TV.

Helpful?
1
151harleyfAURORA, ONTARIO
Verified booking
NONE
Standard Room
Stayed in Aug 13, 2025

"Find yourself somewhere else to stay..."

2.0

This hotel has been left in a poor state of repair. From the outside of the building and parking lot to the broken ice machine and shabby rooms with stained upholstery. It seems poorly managed and left without much care. I would not stay here again.

Helpful?
V
ViktoriiacaCA
Verified booking
family_with_children
Standard Room
Stayed in Aug 12, 2025

"Good"

6.0

good comfy beds, relatively quiet air conditioning , but the noise of the fridge might disturb some light sleepers, the have a capsule coffee machine that gives a nice tasty coffee, pool area is very warm , no sauna though

hotel is really far from center and territory around hotel is dirty. When we arrived them room itself was clean but the balcony was totally forgotten, the chairs and table were in the dust and spider webs were everywhere

Helpful?
V
VanessacaCA
Verified booking
family_with_children
Standard Room
Stayed in Aug 5, 2025

"Good"

3.0

Rien

Odeur de cigarette dans la chambre 302, lit non confortable

Helpful?