Best Western Plus Ottawa Kanata Hotel and Conference Centre

The bed was comfortable

Entire building needs updating. Very sketchy people hanging around inside and outside of building.

Our room was clean.

Our room smelt like smoke alot. The hotel was full of multi cultural families living at the hotel. Our room was clean but it was very dated.

Divided rooms in suite Awesome water pressure in shower Good tv options and guide

Toothpaste on one of the folded towels. No shampoo & conditioner just body gel & bar soap. Toilet was really low.

Our room was clean and the pool was decent

The outside was not clean, was not informed that half the hotel was being used as temporary housing, the back of the hotel was littered with garbage and old furniture. The pool was used for swimming lessons for people not staying at the hotel.

The size of the room . The server at the restaurant in the hotel was very nice.

I did not like that I booked breakfast included in my stay, and that wasn't provided . Wifi kept cutting in and out which also affected the TV.

This hotel has been left in a poor state of repair. From the outside of the building and parking lot to the broken ice machine and shabby rooms with stained upholstery. It seems poorly managed and left without much care. I would not stay here again.

good comfy beds, relatively quiet air conditioning , but the noise of the fridge might disturb some light sleepers, the have a capsule coffee machine that gives a nice tasty coffee, pool area is very warm , no sauna though

hotel is really far from center and territory around hotel is dirty. When we arrived them room itself was clean but the balcony was totally forgotten, the chairs and table were in the dust and spider webs were everywhere

Rien

Odeur de cigarette dans la chambre 302, lit non confortable