ibis Chartres Ouest Luce

The stop over was very nice and we actually had a room with air con that worked on cool. The only complaint I have is that each time we stay in an Ibis they tell us we need to pay. I book on line and always pay up front and bring along an invoice to prove that the room is paid for but they still argue with us even though it is clearly stated paid. It can be embarrassing.

Lovely overnight stay and the staff were excellent. However due to the lack of them ( I saw the same girl doing reception, the bar, and clearing tables ) there was a time factor involved when ordering anything. Otherwise as I said, great hotel.

Had to change room as the inter-connecting door on our room to the room next door was unlocked. Re-located to the first floor, up one flight of stairs, not a problem for us. 24 hour reception. Ample secured parking . Not much space between bed and wall. Only one electric socket. Good wifi. Nice looking cafe/restaurant area. Offered a free coffee to take away on checking out.

Stay was good but when we arrived we were asked for payment. We had prepaid when we booked as we always do. This happened the last time we stayed in June, also same thing in Issoirre. It is very embarrassing in front of other clients. If you can't improve upon this we will not book with you again.

Used as a stopover on the way back to Le Havre. Has a good restaurant and everything you need for a comfortable night.

Not a pretty location but excellent otherwise. Lovely helpful staff. Nice restaurant bar. Good variety for breakfast

Pleasant staff, surprisingly good restaurant and food prices

Hotel was 30 min walk out of centre, in a gated compound. Lots of parking & easy check-in. Disappointed not to find the free tea/coffee/water/pastries in reception that we had at Ibis in Angers a few days earlier. Also no bottle of water in room, which we also had in Angers. Room pleasant, spacious, with a bath & lots of towels. We were pleased that there was a very reasonable restaurant at the hotel, as it was a bit of a walk into town. There was outside seating as well. The 3 guys who ran the restaurant were very hard-working & pleasant. We had a 2 course meal for under 10 euro, with a free amuse-bouche, & it was very good value.

Always comfortable and easy and particularly good for us with 2 dogs when we are breaking the journey going south.

We stay here for four of our journeys each year, we don't look for anything else as we like this place