Holiday Inn London - Shepperton by IHG

An absolutely lovely hotel. Clean and fresh. Staff were very friendly and helpful. Julie in the restaurant was cheerful, helpful and outstanding.

Clean welcoming hotel, rooms adequate pillow score low take your own. Walls not great acoustic insulation. Toiletries provided but no water. It’s like gold. Available for sale at breakfast w Available for sale at breakfasts brea Healing is

Location was stunning. Rooms were clean, tidy and comfortable. Staff were unforgettably kind especially Waheed & Abdullah, they created a warm and welcoming atmosphere and were extremely helpful!! We will definitely be back !!!

We recently stayed at the Holiday Inn London – Shepperton and once again had such a fantastic experience. The location alone is a real highlight — set along the Thames, the surroundings are absolutely stunning, with peaceful, picturesque views that make it feel like a true escape from the busy city. It’s one of those places where you instantly relax the moment you arrive. The hotel itself is beautifully maintained. The rooms are immaculately clean, thoughtfully designed, and furnished to a very high standard. Everything feels comfortable, modern, and well looked after, which really makes a difference during your stay. We’ve stayed here multiple times now and consider ourselves regular guests — and there’s a big reason we keep coming back. One member of staff in particular, Waleed, consistently goes above and beyond. Every time we arrive and see him at reception, we know we’re in good hands. He’s always welcoming, professional, and genuinely attentive, making sure everything runs smoothly. Waleed is an absolute credit to the hotel — incredibly honest, trustworthy, and clearly passionate about his role. His level of service really stands out, and it’s rare to come across someone so dedicated. In our opinion, he truly deserves recognition and would make an excellent manager. Overall, this hotel never disappoints. Between the beautiful setting, high standards, and exceptional staff, it’s a place we’ll continue returning to time and time again

Fantastic Hotel!! We are regulars of the hotel stay a few times a week due to working local. A very well presented hotel with fantastic services. Waleed at the desk is a credit to high quality hospitality always goes above and beyond to help us. He is one of the reason we return to the hotel. Great Team Members fantastic Hotel!

We had a lovely family stay at the hotel and really enjoyed our time there. The rooms were clean, comfortable, and well looked after, making it easy to relax. The kids absolutely loved the pool, which was definitely a highlight of our stay. The breakfast was great with plenty of choice, and all the staff were very friendly and welcoming. A special mention to Lucie, who was incredibly welcoming, friendly, and helpful throughout our stay. The nice weather made everything even more enjoyable. Overall, a wonderful experience and we would happily return.

Tea @ Reception is Amazing, Always so Welcoming, Friendly and Helpful. Just a shame she is a Arsenal Supporter 😊

Lovely hotel lovely food lovely ambience hats off to manager Jhon Rico for really making our stay memorable loved the pool and jacuzzi will be back in summer

Abdullah very nice guy, very polite very good guy and honest. very good service and a friend of mine at the end. nice guy

Great stay while visiting Chessington, perfect location! The hotel was modern, clean, and had everything we needed. Staff were friendly and welcoming, especially Lucie. Lovely touch with the kids’ Easter packs and great breakfast team too. Highly recommend and we’ll be definitely back!