Playacar Palace - All Inclusive

What an incredible place. Beautiful setting. Lovely rooms. Wow food !! Drink. Staff. Pool entertainment and a great base for exploring.

Sehr zuvorkommende Mitarbeiter

Wenig Raucherplätze

Amazing service great atention

We had the best time at this hotel. The staff are 100% the best thing about this hotel. The service we had in the lounge bar by Leticia and in the restaurant by Israel were exceptional. Great place to stay, highly recommended :)

I absolutely loved my stay at Playacar Palace. From the moment you arrive, you’re welcomed with a warm towel and a refreshing glass of juice, which immediately sets the tone for a relaxing experience. The staff takes care of your luggage and delivers it right to your room, making check-in effortless. The hotel itself is stunning, and every staff member I encountered was incredibly warm and welcoming. My room was beautiful, and the view was just amazing—definitely one of the highlights of the stay. The food was excellent, and having access to unlimited drinks truly felt like the cherry on top. If you’re traveling with kids, the playroom staff does a fantastic job keeping them entertained, giving parents a chance to relax and enjoy some time to themselves. I was genuinely blown away by the entire experience and will definitely be coming back!

Brenda was our waitress, and she was very nice and friendly and so happy we stayed at playaca Palace

La atención del personal y la gastronomía en general

Reservamos cena a las 22 y a las 23 cerraban, queda poco tiempo para disfrutar la experiencia

The property was located near town but also faced the beach. Attractions were a short taxi ride in any direction so it was a nice central base. It had a small feel but not so much that there wasn’t plenty of activities, areas and restaurant choices. The staff were lovely and took care of us in every respect, they were polite, courteous and always wore a smile whilst working, it felt like a really nicely run hotel.

There was only one small issue and I don’t think it taints the hotel as it was an individual, I don’t believe this is the hotels ethos. We sat through a members club presentation which is basically a sales pitch with hotel credit incentive. The first representative was such a nice person and we got on really well, near the end of the presentation his manager came over to present us some more options and more affordable memberships options to which we declined. This was all amicable and no pressure on us. However, the Development Manager then came to run through what he called a survey. He asked a couple of questions about how they were and the offers presented. When we declined he started to put real pressure on us, he scoffed when we said we couldn’t afford the membership and wouldn’t be signing up. He accused me and my wife of holding back information and not telling him the truth. We then had to be fin and say no, to which he got up and left without saying a word. I believe he was a bad salesman in what appears to be a very reputable business. His technique was naive and borderline bullying. It’s a shame because the vacation would have been 10/10 on everything but our dealings with this one person left a bad taste.

Location is amazing. Two minute walk to safe and plentiful shopping at quality stores.

We liked everything, zero negatives.