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9.4 / 10 Guest Rating

Playacar Palace - All Inclusive

Fraccionamiento Playacar, Bahia del Espiritu Santo, Playa del Carmen, mx

Playacar Palace - All Inclusive - main view

About the Property

Luxurious All-Inclusive Resort in Playa del Carmen

Beautiful Outdoor Pool and Guided Tours
Enjoy a refreshing swim at the outdoor pool with a swim-up bar and discover nearby archeological sites with guided tours arranged by the hotel. End your day with exciting nightly entertainment.

Upscale Guestrooms and Amenities
Unwind in elegantly furnished guestrooms equipped with a flat-screen LCD TV, fully stocked minibar, upscale bath amenities, bathrobes, and slippers. Indulge in 24-hour room service and turndown service for the ultimate comfort.

Complimentary Access to Sister Hotels
Explore Cancún with complimentary access to Playacar Palace's sister hotels, excluding Le Blanc. Make the most of your vacation with a variety of options at your fingertips.

Book now for an unforgettable stay at Playacar Palace - All Inclusive.

Facilities & Amenities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.4
Exceptional445 verified reviews
AI Summary

Guests highly rate the great service and frequently praise the delicious food.

Categories

Cleanliness9.3
Service9.8
Location9.3
Room Quality8.8
Amenities9.3
Value for Money9.3
Food and Beverage9.3
Overall Experience9.8

Select topics to read reviews

A
AndreycrCR
Verified booking
family_with_children
Standard Room
Stayed in Feb 10, 2026

"Exceptional"

10.0
Helpful?
B
BancheyusUS
Verified booking
couple
Standard Room
Stayed in Feb 10, 2026

"Exceptional"

10.0
Helpful?
C
C9176LTjang
Verified booking
Friends getaway
Standard Room
Stayed in Feb 9, 2026

"Five star service from the real staff!"

10.0

We feel like family with the amazing and kind and helpful staff. Fabian payed extra attention to our needs from our first meeting and all week long! All the employees that cook, serve and clean are what make the palace resort what it is!!

Helpful?
S
stephaniemB6065BA
Verified booking
Friends getaway
Standard Room
Stayed in Feb 9, 2026

"Outstanding service"

10.0

Service was absolutely outstanding!! So many great team members!!!! Fabian took that outstanding service to a whole other level! Thanks to everyone for the great experience!

Helpful?
E
Experience260126NEWPORT, PENNSYLVANIA
Verified booking
Family
Standard Room
Stayed in Feb 9, 2026

"Awesome vacation"

10.0

Silvia, Nacho, Eduardo and Perla and all of the pool staff are awesome! Isreal, Alan, Mario, Dayana, Martha, and Carlos are amazing. Spa staff were great too. Cannot say enough about the staff at Playacar Palace!

Helpful?
S
sarahs5chicksSAN ANTONIO, TEXAS
Verified booking
Couples
Standard Room
Stayed in Feb 7, 2026

"Amazing Staff"

10.0

We had a wonderful week at Playacar. The best thing about the resort is the friendly employees. Rodrigo by the pool Domingo at Tratoria Alfredo and Roberto at the buffet Dabur at MoMo The whole staff at the sweet shop—Iran, Juliana, Eva, Fabiola, and Leo They made our stay great. The only negative is there is no food service at the pool, like we have had at other Palace Resorts.

Helpful?
J
Journey67052703118
Verified booking
Couples
Standard Room
Stayed in Feb 7, 2026

"Plyacae Palace"

10.0

Trattoria was the best meal we've had at a Palace Resort, we've been to 4 different resorts The service was great.Very nice resort!

Helpful?
G
G6974WTbeckyj
Verified booking
Couples
Standard Room
Stayed in Feb 6, 2026

"Excellent Service, Delicious Food! Unique dishes with incredible service. The atmosphere was cool. Great vibes"

10.0

Unique dishes with incredible service. The atmosphere was cool. Great vibes. Open kitchen made it fun to watch. Loved the dessert menu.

Helpful?
S
S6042IUalexandrai
Verified booking
Couples
Standard Room
Stayed in Feb 6, 2026

"A home away from home"

10.0

This is my second stay at Playacar palace and overall 7th time traveling with Palace Resorts. Playacar is by far my favorite and to stay at repeatedly. The staff are the lifeblood of these resorts and make every trip feel like home away from home. As someone who never writes reviews - the people that work for palace are what motivate me to write when I do. A very special thank you to the following staff for our stay this past week during the first week of February: Yessenia - Hostess Mario - Momo Manuela - Cafe Del Mar Gabriel - Madre Mia Domingo - Trattoria Juan - Lobby Bar Jorge - Lobby Bar Fabiola - Momo Isidro - Momo Jose Luis - Lahna Shayla- Lahna Emmanuel - Front Desk Gulliermina - Housekeeping

Helpful?
T
tamarawX6788TQ
Verified booking
Family
Standard Room
Stayed in Feb 5, 2026

"Great service, great people"

10.0

Had a wonderful time at Playacar Palace. Great service by Manuela at Cafe Del Mar for breakfast. Dinner service at Cafe Del Mar with Fernando, Guillermo, Brayan, Fabian and Sotero was exceptional. They went above and beyond every time we were there for dinner. Kids really enjoyed the Playroom, Marta and Yarely were so kind. We loved the size of this all inclusive resort. A nice place to relax and not very crowded which we really enjoyed. Very clean, great service all around. Close to shopping.

Helpful?