Hotel Marrakech le Tichka

The hotel staff was good and the room condition was clean and the I love the area super calm. I recommend this property.

Facts: 1. As soon as we entered the hotel and went on counter - small cockroach on the desk! 2. After waiting near reception for 20 mins for room to get ready for us, while walking towards the room, a repair went inside to repair something so had to wait outside the room for 10 mins. 3. Dirty floor carpet. 4. We joined two single beds so had two blankets, next day after cleaning, one was missing for 2 days (even requested - they said our hotel is full that's why). Few days later, then from two towels in bathroom, one was missing for 2 days as well. Requested extra pillow, never came. 5. Broken drawer. 6. Wifi was hardly working and if it did then was slow. 7. TV hardly had good connection so none of the channels were clear. 8. In bathroom, the shower spray was like pointing in every directions (if I m showering my head, some water will splash over the head, on each side of the shoulders. 9. Breakfast... same everyday for 7 days!!!

The phone doesnot work. No room service . The breakfast very poor. The carpet in the hall and even thr room is not clean. The wifi is very weak in the rooms. The painting all over the hotel 8s in bad condition. It s not even a 3 stars.

Hotel is good, food not so much.

Slow service at reception. Staff somewhat rude. Very nice pool although could une more maintenance (stuff floating in the pool).

extremely dirty room, carpet has so many stains on it, they seem part of the pattern!

Friendly and helpful receptionist. concierge appeared helpful but were working in conjunction with the taxi drivers and attempting to overcharge us at every opportunity (receptionist seemed to keep them in check). Rooms were okay, only one towel between two though despite asking for another. Pool area was nice.

Although I booked online - for a garden view room I was given a dirty and dusty room and even that was after 2 hours of waiting around. The hotel staff were rude and impatient (except for one). The A.C was not working either as it was misleadingly advertised on the website. It's unfortunate as this made our stay uncomfortable.

The hotel was overall very nice. The all the staff was accommodating and friendly. Would definitely return again. Only complaint was the filthy rug in my room 001. They need to get a steam cleaner on that ASAP.

It was amazing