Hotel Marrakech le Tichka

No indervidual towels on arrival. Had to ask for replenishment of new towels. Sink would jam which caused a build up of water that would not flow down the drain, very annoying. The hotel directed us to the hotel across the road for spa facilities because the was an issue with the availability of their own spa facilities. Hotel tax not explained on arrival so was demanded on departure. Mini bar was empty. AC was noisey and now as effective as would be accepted, however made the heat bearable, but not cool. Water once came out the taps brown. The hotel I would say is a 2/3 star, not a 4 star.

it was a terrible expirence . I want my money back . I will send a full complain mail when I get back home

It's very bad hotel and badly service and very hot the air condition it's hot and old the house keeping it is open the door dairct no privacy And no timing for swimming pool vary noise at Naigt fainly bad hotel and stay and it's not for star it's only one star

Ok,but service at counter not so good. The man attending to room need is very good

The hotel decor was absolutely beautiful; traditional Morrocan, just what we were looking for! There were however, both pros and cons to our stay. Firstly, hotel staff did not speak much English, so communicating was a little hard as we didnt speak french or arabic. However you could tell that staff were trying their best to give us great service despite the language barrier which was lovely. Decor in rooms were stunning, however it was a little dirty in places. Eg fridge was dirty, bath tub tiles cracked etc. This didnt effect our stay so much, but wouldve been nice to see mended. Also, the swimming pool had cold water so we couldnt swim during our stay. Breakfast was delicious, but it would have been nice to have a variety of hot food too. Lastly, there was no ironing facilities, only drycleaning, so i ended up having to buy an iron! Despite the cons, the scenary was beautiful, and very well maintained. The hotel was situated in a great location, not far from local eateries and shops which was great. I would definitely stay there again, but will prepare a little better beforehand eg taking an iron, plug adaptor etc. On the whole, 4/5 👍

I stayed in hotel for 6 nights. Every day in my room was made cleaning. The brealfast was good. the personell are nice and good organised in their job.

The service was below average. My room didn't have a remote and the tissue box was missing in the bathroom. I called and they said they'd take care of it the next day....but I'd already be checked out. The bed is not comfortable, but for what you pay for you get a relatively clean room

Hotel in need of better maintenance and repairs. Beds provided were of a poor standard.

Wouldn't want to anybody - ignorant reception and breakfast staff - room spacious but dated - standard breakfast - I visit Marrakech on regular basis and will go back to this hotel

riches over the rest room.