Hotel Marrakech le Tichka

It was ok I would say The staff were very friendly but they never had that much facilities I would not rate the hotel 4 stars I would rate it as 3 the showers were not warm enough and sometimes the showers would not work and it was a bit dusty .

Generally good. Only a couple disadvantages are abit far from square ( walking about 45mins - if free shuttle or bus provided will be great - would love to go back to stay ), and also if more hot food supplied for breakfast options eg cooked tomatos, fried egg etc We appreciated the hotel is very willing to help with leaving luggage as we leave flight late on the day and they didn't charge us. Good rate for last minute money exchange is very impressed. Overall impression is good and people are pretty friendly especially one of the breakfast waiter always put on a smile to my son and he even wrote in Arabic of his name and he took home with some fond memory thank you for being so kind and considerate.

The hotel staff were friendly and kind especially the housekeeping ladies. Lovely rooms and facilities, quiet area and only a short taxi ride away from the medina and souks.

Read a lot of reviews which turned out to be mostly true. Staff were helpful and friendly , room was tidied every day , towels , soaps etc topped up daily. However the room safe was broken along with the door chain and the fridge needed to be cleaned. Overall the room and the hotel needs a major refurbishment top to bottom eg flaking and dirty paint on walls, threadbare carpets , botched grouting in bathroom and toilet. The hotels location was good if you don't want the noise and pollution of Guilez or the medina. It is possible to walk to Guilez around 20min or catch the number one bus outside the hotel for 4D which was handy. For the more adventurous a walk to the Jamal el Fna is possible at around 45min. For the money paid for the room which had a queen size bed , balcony etc it was great value for money. I would certainly stay here again next time Im in Marrakesh. If you don't have high expectations you wont be disappointed.

We have just returned from our trip and had a great time. The staff were so helpful in helping to arrange trips and giving us General advice. Lovely quiet hotel. Could do with updating in places but very clean.

Very bad attitude by staff,restaurant untidy,tables not properly prepared especially in the morning,

Comfortable enough but lacking that welcoming edge. For a short stay it's ok.

The hotel is nearby the popular places to visit and theres was always taxis on standby. However, staff was a bit slow, checking in. Some did not speak English which made it harder to communicate. The cleaners didnt always clean out the rubbish bin in our room or replace the toilet roll. Room is quite warm because of the heat, aircon is not that strong either, but opening the window doors made it cooler. You have to pay a daily tax when you check out. Hotel breakfast buffet is good. Dinner is just ok but expensive compared to the local cafe/ restaurant which the food was really nice. There was a leak of water in our room but we was able to change rooms. You can book excursions there for a discount price. Overall good trip, worth staying at hotel for cheap price.

I have stayed at this property many times and was happy. until now. The place needs a major spruce up. Paint is chipped, the fridge wasn't clean, carpets have seen better days. The bench at the desk weighed about 75 lbs was hard to move it. Pool could have been cleaner. Dinner was terrible. Breakfast all canned, including a coffee machine "push button for cappuccino." UGH.

Issues began as soon as we checked in. We payed extra money for the pool view room with the large patio, and upon entry into our room we were highly disappionted. The room was dirty and extremely hot. The carpets had stains all over and the walls had spills and dirt. Our "pool-view" was a view of a dirty pool. The balcony had chipping paint all over and was in need of repair. The cable never worked during our vacation. I brought the issue to the attention of the hotel staff and I was told "we are working on it, give the cable two hours to be fixed" ... Five days later... NOTHING. The wifi only worked the last two days of our vacation. The overall experience was TERRIBLE. BAD SERVICE. RUDE STAFF. Each issue we encountered we told the staff, and we were given the same response "we will fix it" and they never fixed any issue. At check-in, we asked for change for a 100 dirham bill and were given change of two 50 dirham bills. We were forced to tip the concierge 50 dirhams for doing nothing. He waited for his tip and made the experience very awkward. The hotel has posted outside a picture of no food and drinks, but they keep the mini-fridge in the room complete empty. They expect their guest to not bring food and drinks but do not offer anything.