Hotel Marrakech le Tichka

They saying that this is a 4 stars hotel. They cannot be more wrong. The AC is old and the cooling capacity is almost cero. They transfered me to three different rooms all same result. All three bathroom showed 25% or more mold on the walls. There was dust every where also. I can keep talking about how unclean this hotel is but I am sure if you are an American you have realized that this is an 1.5 to 2 star hotel. Good pool,uncomfortable mattresses and very expensive food.

Air con did not work, complained everyday but it was not fixed. Cleaners don't hoover the room everyday, also found somebody else's boxers behind sofa. Swimming pool not very clean. Food not nice

The stay was good. The service was ok. What I liked the most is the neighborhood. It's near everything. I stayed at the hotel 20 years ago. It was excellent. too bad they dont remodel. The place need a little face lift. My room was prutty old. It felt likes limited service Hotle in the us.

Unfriendly front desk staff, low service quality in general. Asked for soap that we didn't have in the bathroom and it never came. Couldn't accommodate our request to upgrade our rooms to include breakfast with no real reason. Restaurant at swimming pool is not clean, chairs cushion appear not being washed for quite a while with so much birds drips dried on them.

WHEN I ARRIVED THE LADIES ON FRONT DESK,WAS WELCOMMING,BUT? 1,chek in to the room,was not clean,the bad sheet was not clean,we found unts on pillows,floor not clean,no towels on bathroom,shower head broken,TV NOT WORKING since we chek in.the staff not helpful they only want money money money, FOOD NOT GOOD PRESENT IT,NOT MUCH COISE,AND EXPENSIVE, WHEN I WANT TO CHEK OUT,THE MAN ASK ME TO PAY FOR 4day taxes that I only stay for 3days,THEY DONT SAY THANK YU, SO ALL I CAN SAY I WILL NEVER GO BAK THERE AGAIN,AND I WILL LOVE TO TALK TO THE OWNER OF THE HOTEL,OR HE CAN SEND ME AN EMAIL,BECAUSE I SAW SOMTHING I WANT TO REPORTED,

Weather was unfortunately bad which did not help. No choice with the food as you had to have a set menu, so we ate in the hotel opposite. Breakfast was nice. Bathroom was grim but the room was nice. Staff at the desk were helpful. The guy that opened our room door when we arrived demanded a tip and when we said we did not have change he insisted that we gave him £ or euros...rude. The lady in the dining hall was polite but then when she did us a favour she demanded a packet of cigarettes from my partner...rude beyond belief!

Booked for 4 nights.. Stayed for 2. Cold room - safe didn't work - staff were silent non productive ghosts. Restaurant managers hospitality was excellent, the food was average. Seemed like they didn't care. Practically no one staying in the hotel at the time.

I've just returned from 3 nights at this hotel with my boyfriend. The hotel staff were so so lovely and helpful- was very impressed! The hotel itself was really unique in it's design- very lovely architecture. The bed was huge and we had a lovely view from the balcony! Although too cold for us to use the pool it was kept in inpeccable condition. The hotel was only around £3 taxi ride from the main square and we walked to the Yves St Laurent Garden in around 20 -30 mins- very nice location. Building work going on next door but barely noticed it at all!

Pleasant enough staff, breakfast was okay (ate out for all other meals), nice grounds. Great for family that don't want to go far. I would visit again.

Very nice hotel but a little remote from the centre