Hotel Marrakech le Tichka

Staff are very friendly, always willing to go the extra mile. Dont forget to tip the staff!

This was my 5th stay at this hotel in the past couple of years. As usual the staff were friendly and helpful. The hotel has a lot of character - I really like the design and the decor, even thought the paint needs touching up and the carpet replacing here and there. The breakfasts were typically Moroccan - not too much choice but plenty to eat. The useful Nbr 1 bus provides cheap and reliable transport to the Medina every 10 minutes or so. I look forward to my next stay at the Tichka..

Poor service, room telephone not functional, extra charges for Locker facility, no wifi every night from 20:00 to 11:00 next morning , breakfast quality was not good

Feeling uncomfortable when no one of the staff was speaking English and every time we are asking something they looked so confused and so rude as they didn't know how to sort it out. When we did the check out there was a man at the reception who didn't even say to us thank you.

I was so glad I stayed in Tichka instead of Riad in Medina! This hotel offered badly needed relaxation after a long day exploring the sights!

Not good service at all staff are all rude Don't waste your money pictures are fake to

Overall the hotel was good and the staff were very good and helpful. Enjoyed eating meals in the patio area by the pool which were always good

Just plain awful! Nothing about this hotel is good apart from having a pool but that isn't clean either. So disappointed with the false advert of this hotel. The pictures and description is nothing like what you get. If you can avoid booking this hotel please do because you are wasting your money!

WE MADE A RESERVATION TROUGH EXPEDIA, AT THE ARRIVAL AT THE HOTEL THEY REFUSE TO CHECK US IN UNDER THE EXCUSE OF BEEN FULLY BOOKED, WE HAD TO SPEND THE NIGHT OUTSIDE THE HOTEL AS WE WERE ASKED TO LEAVE, THEY CLAIMED THAT THEY DON'T CATRE ABOUT EXPEDIA IF THEY CHOOSE TO ADVERTIZE OR TAKE RESERVATIONS UNDER THERE NAME. AND THEY DO NOT HAVE TO HONNORE IT, EVEN THO THEY GOT PAID AND CARGED MY AMERICAN EXPRESS, EXPEDIA WAS IMPOSSIBLE TO REACH FROM OVERSEAS AND WAS NO HELP.

Slow on check in-room not ready! Hotel decor dated. Wifi intermittent,and only available in the reception areas. Location not great. Staff friendly&helpful,but few spoke english(Arabic or French only). Drinks expensive and no hotel entertainment.