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8.6 / 10 Guest Rating

Best Western Kilima Hotel

129 Holgate Road, York, gb

Best Western Kilima Hotel - main view

About the Property

Victorian Charm and Modern Comforts

Convenient Location and Amenities
Situated just a short stroll from York city center and the train station, our hotel offers free WiFi, a guest computer, indoor pool, and fitness room. Parking is available for your convenience.

Delightful Dining and Nearby Attractions
Enjoy a traditional English breakfast served by our welcoming staff. Explore York Racecourse just a mile away and easily reach us via the A59.

Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Best Western Kilima Hotel now!

Facilities & Amenities

Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform Best Western Kilima Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The Hotel has started construction of a 15 bedroom extension, this has restricted car park spaces.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent1018 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.4
Service9.7
Location9.6
Room Quality8.4
Amenities9.1
Value for Money7.8
Food and Beverage7.4
Overall Experience9.5

Select topics to read reviews

G
Verified GuestgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 20, 2025

"Absolutely crap...and not worth the £143+£10 car part...Best Western, it is not I felt conned"

1.0

Nothing,....DO NOT STAY HERE...

Outside is grubby,pretty much a building site round the back, also rubbish lying around. Had to pay an extra £10 at check in to park my car.. Only 1 member of staff on... No running water from cold tap in bathroom.. Went to open the only window in my bedroom for fresh air,I couldn't believe it opened into the room next door,which was still being built,... Went for a swim,which is why I booked the room after driving down from Edinburgh..., water stains all over the ceiling ,decided I would get changed get a drink at the bar and order food..no draft beers,cans or wine only ,I decided to find somhere else to eat. I needed to be out by7am for work so could not get breakfast as it didn't start until 7.30..no options. The list can go on

Helpful?
X
XanderauAU
Verified booking
solo_traveller
Standard Room
Stayed in Sep 16, 2025

"Exceptional"

9.0

This hotel surprised me, I was expecting the standard single room with a king single bed and best and room that was just big enough to fit everything in it but instead I got quite a large room with a large bed that was very comfortable, the staff were friendly and it was an easy walk to all the majour attractions.

Very nit-picky complaint but the shower curtain when it gets wet clings to your skin which was annoying but I guess if this is my only real complain that I also kind of a compliment

Helpful?
K
KårenoNO
Verified booking
extended_group
Standard Room
Stayed in Sep 15, 2025

"Bra hotell, med helt topp frokost"

9.0

Veldig god frokost. Rolig område. Gåavstand fra sentrum. Vi hadde totalt 6 rom, og på mitt rom var det veldig bra trykk i dusjen. Hotellet hadde en autentisk, historisk stil. Grei parkeringsplass.

Noen av de andre 5 rommene klagde på lavt vanntrykk i dusjen

Helpful?
R
RebeccagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 13, 2025

"Excellent"

8.0
Helpful?
N
NealgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 12, 2025

"Very Good"

7.0
Helpful?
S
StefandeDE
Verified booking
solo_traveller
Standard Room
Stayed in Sep 10, 2025

"Nettes Hotel für einen Kurztrip nach York."

7.0

Das Zimmer hatte Charme. Topp Bad. Sogar ein Schwimmbad vorhanden.

Der Parkplatz macht keinen vertrauensvollen Eindruck.

Helpful?
G
Verified GuestgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 7, 2025

"Exceptional"

10.0
Helpful?
C
ClaregbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 6, 2025

"Very Good"

7.0

Very friendly staff and rooms were clean

Very dated and smelt when you went in.

Helpful?
R
RobertagbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 5, 2025

"A truly delightful hotel, highly recommend"

10.0

The first thing that attracted me was the location, the building is also full of character and history. The pool was a fantastic bonus too. The staff was very helpful and personable. When I got there I got a free upgrade on my room which was a lovely surprise. The room was spacious and the bed was super comfortable.

The gym was small but well equipped, it was just too hot and could have done with some air conditioning.

Helpful?
E
Evie gbGB
Verified booking
solo_traveller
Standard Room
Stayed in Sep 4, 2025

"Exceptional"

10.0

The receptionist showed me to my room and told me where smoking area and where the hot drinks were but also made sure that I knew which key was for the front door and the room door.

Helpful?