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8.6 / 10 Guest Rating

Best Western Kilima Hotel

129 Holgate Road, York, gb

Best Western Kilima Hotel - main view

About the Property

Victorian Charm and Modern Comforts

Convenient Location and Amenities
Situated just a short stroll from York city center and the train station, our hotel offers free WiFi, a guest computer, indoor pool, and fitness room. Parking is available for your convenience.

Delightful Dining and Nearby Attractions
Enjoy a traditional English breakfast served by our welcoming staff. Explore York Racecourse just a mile away and easily reach us via the A59.

Ready to experience the perfect blend of Victorian elegance and contemporary convenience? Book your stay at Best Western Kilima Hotel now!

Facilities & Amenities

Parking
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
Non-smoking throughout

Important Information

Check-in & Out

Check-in
Check-out11:30 AM

Property Notes

Please inform Best Western Kilima Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. The Hotel has started construction of a 15 bedroom extension, this has restricted car park spaces.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent1018 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good location.

Categories

Cleanliness7.4
Service9.7
Location9.6
Room Quality8.4
Amenities9.1
Value for Money7.8
Food and Beverage7.4
Overall Experience9.5

Select topics to read reviews

L
LukegbGB
Verified booking
couple
Standard Room
Stayed in Aug 16, 2025

"Exceptional"

10.0
Helpful?
E
EvadeDE
Verified booking
family_with_children
Standard Room
Stayed in Aug 15, 2025

"Good"

4.0

freundliches Personal. großes Zimmer. Einzelbetten für die Kinder. Nähe zur Innenstadt.

- stickiges Zimmer. - muffige Kopfkissen. Wir haben Handtücher draufgelegt, um nicht die Ausdünstungen von wer weiß wievielen Generationen an Vorschläfern einatmen / riechen zu müssen. - Der Linoleum-Fußboden im Bad hat ebenfalls unangenehm ausgedünstet. Insgesamt war das Bad sehr veraltet. - extra Kosten: Das Parken auf dem hoteleigenen Parkplatz kostet 10 Pfund; die Verwendung des hoteleigenen Pools kostet ebenfalls zusätzlich.

Helpful?
S
Simone_WhogbGB
Verified booking
family_with_children
Standard Room
Stayed in Aug 14, 2025

"200£ a notte forse un po' troppo."

7.0

L'hotel è ampio, ha un comodo parcheggio e lo staff è molto gentile. Ha a disposizione una piscina coperta che è il principale motivo per cui mi ha convinto rispetto ad altri nella stessa posizione con circa lo stesso prezzo. Le camere erano ampie e i letti comodi.

Il parcheggio non ha accesso diretto alla struttura, bisogna fare il giro ed è a pagamento 10£ a notte, dopo aver speso più di 200£ per singola notte. L'hotel era evidentemente sottostaffato. La signora in reception era anche la cuoca della colazione e la responsabile della piscina...

Helpful?
A
AmygbGB
Verified booking
couple
Standard Room
Stayed in Aug 14, 2025

"Had a lovely 1 night stay, all the staff were really friendly and helpful which made our stay all the nicer. Would come"

8.0

Very friendly, helpful staff.

Rooms were very warm

Helpful?
A
Alan
Verified booking
Standard Room
Stayed in Aug 13, 2025

"Superb Breakfasts"

10.0

Comfortable rooms, very clean, superb breakfast, frendly staff.

Helpful?
G
Verified GuestgbGB
Verified booking
solo_traveller
Standard Room
Stayed in Aug 13, 2025

"Poor"

2.0

The receptionist is lovely, friendly

The building is old the floor cracking,the bathroom old and tight On booking.com advertise as free parking, at reception charged 10 £ for barking for not booking directly with the hotel Sweeming pool unusable smal

Helpful?
J
JosephusUS
Verified booking
couple
Standard Room
Stayed in Aug 13, 2025

"Nice property, comfortable however A/C would have made it a lot better."

7.0

It’s age and decoration.

No A/C, the lighting in the bathroom could have been better.

Helpful?
M
MartyngbGB
Verified booking
couple
Standard Room
Stayed in Aug 12, 2025

"Exceptional"

10.0
Helpful?
D
DianeieIE
Verified booking
solo_traveller
Standard Room
Stayed in Aug 9, 2025

"Lovely northern hotel"

8.0

Staff and room were wonderful

The bath/shower was hard to yse

Helpful?
G
gogs28gbGB
Verified booking
solo_traveller
Standard Room
Stayed in Aug 9, 2025

"Excellent"

8.0
Helpful?