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9.5 / 10 Guest Rating

Novotel Lake Crackenback Resort & Spa

1650 Alpine Way, Crackenback, AU

Novotel Lake Crackenback Resort & Spa - main view

About the Property

Luxurious Spa and Recreational Amenities - Indulge in massages, body treatments, and facials at the spa. Enjoy outdoor tennis, a health club, and even a golf course for leisure activities.

Gourmet Dining and Entertainment - Savor local cuisine at Cuisine Restaurant, grab a coffee at the café, or enjoy room service. Access an arcade/game room and complimentary Wi-Fi for entertainment.

Comfortable Accommodations and Convenient Location - Stay in elegant guestrooms with fireplaces and balconies. The aparthotel offers kitchens, wired internet, and satellite TV. Conveniently located near Lake Crackenback and Kosciuszko National Park for outdoor adventures.

Book your stay at Novotel Lake Crackenback Resort & Spa for a luxurious retreat amidst nature and top-notch amenities.

Facilities & Amenities

Meeting rooms
Full-service spa
Boat tours nearby
Fireplace in lobby
Arcade/game room
No single-use plastic straws
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles

Important Information

Check-in & Out

Check-in
Check-out10:00 AM

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9.5
Exceptional20 verified reviews
AI Summary

Guests highly rate the beautiful lakeside location and frequently praise the extensive activities for all ages (kids friendly).

Categories

Cleanliness7.5
Service10.0
Location10.0
Room Quality9.5
Amenities10.0
Value for Money9.5
Food and Beverage9.5
Overall Experience10.0

Select topics to read reviews

G
GiuseppeauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 19, 2026

"Exceptional"

10.0
Helpful?
C
ClareauAU
Verified booking
extended_group
Standard Room
Stayed in Jan 18, 2026

"Despite its tired appearance the setting and the friendliness of the staff still make this a remarkably excellent destin"

6.0

Beautiful setting. The kayaks and other activities are available to use without booking or extra fees

It looks well overdue for a renovation. No WiFi, dated decor, broken sauna. A buffet breakfast with very basic food and only a vat of coffee (I know this facility did have excellent coffee machines available for breakfast previously)

Helpful?
S
SandeepauAU
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Exceptional"

10.0
Helpful?
G
GillianauAU
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"Disappointing"

4.0

The grounds and setting are beautiful and well taken care of.

The “hotel suite” (upstairs duplex unit) was very 2 star In feel and the queen size bed extremely uncomfortable. When we complained they told us we could also use the sofa bed and refused to provide us with another room. Front desk staff require customer service and hospitality training.

Helpful?
A
AshokauAU
Verified booking
family_with_children
Standard Room
Stayed in Jan 9, 2026

"Exceptional"

10.0
Helpful?
R
RezaauAU
Verified booking
couple
Standard Room
Stayed in Jan 7, 2026

"Exceptional"

10.0
Helpful?
L
lizzoiauAU
Verified booking
couple
Standard Room
Stayed in Jan 3, 2026

"Beautiful accommodation, fabulous staff, lovely park like surroundings. Very relaxing"

9.0

location , breakfast, staff were all excellent

view from the room

Helpful?
S
SusanauAU
Verified booking
solo_traveller
Standard Room
Stayed in Jan 2, 2026

"Very pleasant few days in wonderful country location."

9.0

Location and size of resort plenty of open space and activities to enjoy.

Helpful?
V
vidyanauAU
Verified booking
couple
Standard Room
Stayed in Dec 28, 2025

"Exceptional"

9.0
Helpful?
G
giuseppeauAU
Verified booking
couple
Standard Room
Stayed in Dec 27, 2025

"Exceptional"

10.0
Helpful?
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