Occidental Nuevo Vallarta - All Inclusive

We spent 7 days and 6 nights beginning on Mother's Day. We enjoyed our stay and had a very nice experience. The pool chairs fill up quickly every day, don't be late making your way to the pool. The nightly entertainment is a nice bonus after day of activities and sight seeing.

I stayed for 2 weeks. I had a wonderful experience. Luz and David in the buffet were a joy every day in the Buffet restaurant. Luis and Dani in the activity staff made our trip enjoyable. Augustin and the bar staff at the Royal pool always keeping us well stocked. Food was really good, especially at the speciality places. My only complaint would be the fruit wasn't the freshest, I'm also very picky when it comes to that.

The hotel and resort itself is fine. The reason I decided to write this review was because of a man named David the restaurant manager. When I attended the Japanese restaurant, Tokyo, he was amenable to my allergies. I was not feeling the best and he made sure I had a good experience despite this. The second night I saw him was at the Italian restaurant. While there he was kind and courteous and remembered me from the restaurant before. A wonderful host a kind man.

This is our second time staying at the Occidental and we really like how clean it is and how friendly the employees are. We have stayed Royal level both times and enjoy having the separate pool and bar as well as the Royal Level restaurant. The food is very good but the service makes it extra special. Thanks to our breakfast crew, Antonio, Marisol, Tito and Tommy for making us feel so welcome! We would also like to thank Karen at Royal Level reception for being so helpful and always answering any questions we had. It was our anniversary when we were there and had a nice surprise waiting in the room for us. Much appreciated!!

Ronny, Maria, Manuel was amazing. They were a great bunch of people. The restaurant and pool was amazing they did the best. The most amazing staff!

The Occidental resort is stunning. Very well managed. All staff at this resort are fantastic people. They definitely make your stay extraordinary. The entertainment was beyond what I expected. The food is very good, especially the Japanese restaurant and the royal level rooftop restaurant. I will definitely go to this resort again and again. Thank you for an amazing experience. 💜

The staff at the resort was exceptional and always eager to help. The entire place was well-maintained, creating a welcoming atmosphere. The food was delicious with a variety of options for every palate. The beach was stunning, offering long, enjoyable walks. The pool area was consistently clean, providing a refreshing escape. Overall, my stay was fantastic, highlighted by excellent service and beautiful surroundings.

This was the first all inclusive where my wife and I could just relax and literally not worry about a thing. The staff were quick to serve and friendly in a way that they made you feel at home. Great food and atmosphere at a very affordable rate.