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7.8 / 10 Guest Rating

Hotel Riu Lupita - All Inclusive

Lote Hotelero 1, Manzana 20, Condominios Playacar, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

Hotel Riu Lupita - All Inclusive - main view

About the Property

Experience the ultimate getaway at Hotel Riu Lupita - All Inclusive, where comfort meets luxury in the heart of Playa del Carmen.

Indulgent Spa Treatments
Pamper yourself at our world-class spa, offering rejuvenating massages, body treatments, and facials that promise to leave you feeling refreshed and revitalized.

Exciting Recreational Amenities
Dive into relaxation with our three outdoor swimming pools, enjoy vibrant nightlife at our nightclub, or keep fit in our fully equipped fitness center, providing fun for guests of all ages.

Culinary Delights Await
Savor our exquisite dining options at four on-site restaurants, including a complimentary buffet breakfast each morning. Unwind with a cocktail at the poolside bar after a day of sun and fun.

Don’t wait any longer; book your stay today and indulge in a luxurious retreat!

Facilities & Amenities

Free breakfast
Full-service spa
Fitness facilities
Free beach shuttle
No single-use plastic straws
Comprehensive recycling policy
Nightclub
No single-use plastic stirrers
Guest education on local ecosystems and culture
Free WiFi

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

7.8
Very Good158 verified reviews
AI Summary

Guests highly rate the clean resort and frequently praise the acceptable food for budget class.

Categories

Cleanliness7.7
Service6.7
Location8.2
Room Quality8.2
Amenities8.2
Value for Money8.6
Food and Beverage7.2
Overall Experience7.7

Select topics to read reviews

D
David
Verified booking
Standard Room
Stayed in Jul 30, 2025

"Good"

6.0

Mildew dresser and our sheets

Helpful?
L
LIGIA
Verified booking
family
Standard Room
Stayed in Jul 30, 2025

"Exceptional"

10.0

Amazing stay for me and nieces

Helpful?
Q
Quest213655gbGB
Verified booking
Family
Standard Room
Stayed in Jul 27, 2025

"We really enjoyed staying at this hotel"

10.0

This is a great hotel. Excellent selection of quality food, friendly staff, a nice clean pool, lots of sunloungers and activities. Our room is spacious and the beds are comfortable. The fridge is stocked with drinks and there are optics in the room. When we last visited Mexico 10 years ago we stayed at the sister Rui Tequila hotel, which we loved and it was the reason for choosing this hotel to spend the last two nights of our Mexican trip. We are really happy with our choice. The quality here is really high, as we consistently always experience from Rui hotels. We will be returning here in the future.

Helpful?
A
Alvaro
Verified booking
partner
Standard Room
Stayed in Jul 21, 2025

"Good"

6.0

Its an ok hotel, solid 3 stars but definitely not a 5 star hotel, beach access sucks, you have to the a bus there, drinks were terrible, staff was nice

Helpful?
B
BernieddgbGB
Verified booking
NONE
Standard Room
Stayed in Jul 20, 2025

"Playacar"

10.0

Had a fabulous time at Riu Lupita. All staff were fantastic and very friendly nothing was a bother to them. I would happily recommend this hotel to family and friends and will return in the future. Lots of activities in and around the main pool.

Helpful?
M
martinjohnkanegbGB
Verified booking
NONE
Standard Room
Stayed in Jul 20, 2025

"Last minute booking"

10.0

Very fun enjoyable vacation. Hotel and entertainment staff were excellent. Fantastic value for money.

Helpful?
H
harryt221
Verified booking
Family
Standard Room
Stayed in Jul 18, 2025

"Riu Lupita"

10.0

Excellent 2 week vacation at the Rui Lupita. Food, drinks and service was very good as was the cleanliness of the hotel and rooms. The only issue I had was that the rooms are outdated and require an upgrade, otherwise this was a good hotel.

Helpful?
M
Margaret
Verified booking
Standard Room
Stayed in Jul 15, 2025

"Good"

4.0

Water in the pool by restaurants wasn’t clear enough and water in the pool in quite area was dirty a lot of bags floatingin the water and stuff from the trees when we got checked in in the room I was shocked The area when the ceiling fan touched the ceiling was full of webs and dirt. The lamp on the wall by the bed was hanging out, was broken. The pictures on the wall they were dirty, and the sheets were dirty. The extra blankets was stiffed as a linen fabric very Very old the view from the room was like Bumped area a lot of pieces of the Building walls. When I booked this resort it did show its four stars resorts I don’t think so!! Dose not has even too it’s very poor. We had to drive to the beach every day about 15-20 minutes I’m very old buses, and we weren’t able to swim in the sea because of seaweed covered almost half of the Beach because nobody Took care of it . Seaweed season is all over Caribbean area. Any other resorts take care of it we weren’t even able noticed that it is seaweed season. In this resort the smell terrible smell was all around because of the seaweed laying on the beach forever and no access to the sea to swim at all I am very disappointed. I would never recommend to anybody to visit this resort. We paid 600 per person for three days and it was price on sale. I don’t understand the pictures on Expedia showing beautiful rooms and area all these pictures do not match even in 1/3 of a reality. Stuff of the hotel is very very nice.

Helpful?
G
gabrielmS9380OU
Verified booking
NONE
Standard Room
Stayed in Jul 14, 2025

"one of the best places i been"

10.0

I love Riu Lupita because the staff make you feel welcome, its a great experience as you arrive to the airport until they bring you back to the airport me and my family love it this was my second time visiting Riu Lupita

Helpful?
T
ThornleyBarnettgbGB
Verified booking
NONE
Standard Room
Stayed in Jul 11, 2025

"Relaxing hotel"

10.0

Smaller than some of the other Riu Hotels Bar is right beside the main pool. Bus ride to the beach and town center Friendly abd efficient staff who dont houndcyou for tips. We came as a couple but would suit a family as well. Free bus to Riu Tequila party every Friday Rooms are clean well maintained with pleanty of storage. However the dark wood makes them look a little dated Remember your in Mexico expect to see the local wildlife in the hotel grounds

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