InterContinental Suites Hotel Cleveland by IHG

Excellent location if visiting Cleveland Clinic. Service is top notch, hotel is very clean and comfortable.

Excellent location near Cleveland Clinic and university. Pleasant and helpful staff. A very nice stay.

Great stay! Hotel clean, staff pleasant & helpful. Love suites!!

Great customer service and very clean hotel

We always have a nice stay at the Intercontinental. It is pristine clean, the rooms and the beds are very comfortable. The staff are professional.

Front desk and concierge are most efficient and helpful. Very good coffee and hot chocolate in Lobby were most appreciated. Rooms are clean and spacious. Bed is very comfortable. Quiet. Dining room and personnel very good. However, we normally have juice, coffee and and English muffin for breakfast. To charge us for a full breakfast is poor value. Dinner prices are fine.

This InterContinental is a bit unique compared to what you might typically expect from the brand. Given its proximity to the Cleveland Clinic, the overall atmosphere doesn’t quite have the traditional high-end feel usually associated with an InterContinental property. That said, the experience was still very positive. The rooms were exceptionally clean and comfortable, the restaurant food was surprisingly very good, and the hotel staff were genuinely kind, attentive, and welcoming throughout our stay. While the environment may not live up to classic InterContinental standards, the quality of service, cleanliness, and dining more than made up for it. I would absolutely recommend this hotel, especially for anyone needing to stay in the area.

From the front desk to the valet service everyone was helpful and polite. We had a king suite and appreciated the extra space, the bed was extremely comfortable and all was very clean. The one complaint was the shower was not very hot, really only warm, so that was disappointing. But over all, very happy and will stay there again.

The hotel is very clean, the staff very friendly. The staff is very professional from the Front desk Staff, Restaurant staff and housekeeping everybody was very nice and professional I can not wait to stay there again!