Extended Stay America Suites - Indianapolis - Castleton

It was a good price for what it offered .

The TV screen had a purple/blue tint that couldn’t be changed in the settings : (

Central to everywhere I needed to go to

Room was musty smelling. Place could use some modern updates

Great location and staff

Great

All good

Quiet

Bathroom had dirty wet linens left on bathroom. Stains on the comforter. Bed sheets didn't stay on

Upon arrival at 4:30, the gentleman check us in and then disappeared, we waited for like 15mins until another gentleman went to go look. Came back and finished the check in. Rooms ok, furniture was outdated, bathroom wasn't cleaned enough, hair behind faucet and toilet, old bar of soap in top corner of shower on little ledge. Breakfast, if you wanna call it that, nothing was available Sunday morning around 8:30, Monday had just coffee and couple breakfast bars. Nothing really to drink for kids.

Terrible. Terrible. Terrible. You will find out if you book this location. Worst experience in my life. Never again

Not clean, staff not around. Terrible hotel

The check in was very friendly and courteous. Amenities seemed a bit limited, I asked about a crib for my child but they didn't have any. Ultimately chose this place because of cost and location near to a function I attended. The large fridge and stove top would be beneficial for longer stay.

My recent stay (May 17-18) at Extended Stay America Suites Indianapolis Castleton was the worst hotel experience I’ve ever had. I traveled with my 13 year old daughter and her friend. It started when we walked into our assigned room, Room 224. The smell of cigarette smoke was over powering. There’s no way we could have stayed in that room overnight without all of our belongings smelling of smoke as well. We immediately turned around to go ask about switching rooms. David, the front desk attendant was on the 2nd floor and I inquired if it was possible we had been given a smoking room. He informed me that all rooms are nonsmoking. When I explained the condition of our room and asked if we could switch, he said he would see what he could do, as the hotel was close to full for the night.  We went back downstairs and he moved us to 317. He accompanied us to make sure the room was satisfactory. Room 317, at first sight was much better as there was no smell of cigaratte smoke. This is where things really went downhill.  The countertop was covered in a sticky substance, but being a mom, I didn’t mind to wipe it down with a wet cloth.  After leaving briefly to get some food, we returned to the room and I pulled back the covers to the bed nearest the bathroom. It was quite obvious the sheets on the bed had not been changed. It was covered in what seemed to possibly be crumbs. So I checked the other bed, and it had obvious hair in it. (Pictures included). At this I went back downstairs

The hot water in the shower was not working