Regalia Hotel & Conference Center

Loved this place will be back for Sure!!

None of the restaurants or bars were open when I checked in, at 2:00pm. When the bar finally opened, the prices were ridiculous and the beer selection was very limited

First it was very confusing to find the actual hotel. Checking in was completely fine. Finding the floor we were supposed to be on was a little difficult because it didnt indicate what floor you were on when first walking in. You would think it would be the first floor but it wasnt it was the third, and we werent told that. On the second day we had problems with both cards to the room but they easily fixed that. The morning of the third day we asked for directions to the cafe and it was given and we walked to it just to find it was closed. When we went back to ask what was going on the same staff member said she had no idea what was going on it was just closed. She was not willing to get any more information for us to see if it was going to open. So we had to leave to eat. For some reason i was sent an email that said check-out was at 5 pm on our thirs night. But was told when checking out it was at 11am and we were already checked-out. I was told that our keys shouldnt have worked after 11am and that this was a weird situation. We had gone oit to eat around 9:30am and had gotten back almost 12pm and our keys had worked. We were then told we werent going to be charged for another night and we were good to go. Maybe an hour later I recieved a call stating the receptionist was getting in trouble for letting us go without extra charging us. So I had to pay an extra $50 for something that wasnt my fault. Also had to drive back just to pay this.

Amenities listed were not available. 3 hot tubs closed. 1 indoor pool closed. Coffee shop was never open. Advertised breakfast and only had small breakfast items Saturday and Sunday. Absolutely nothing on Friday morning. Booked a king suite. And got a double queen room. Had to go to 4 vending machines to get a water. Do not recommend.

I was served completely raw chicken and the hotel did nothing. They haven’t called and have not tried to make it up to me in any way. They have not even checked to see if I’m alright and I called twice and never talked to a manager and left messages. Left a message at check out and still have heard nothing. I will never stay here again. Also had an extremely young minor drinking in the bar.

If you are booking this hotel for the listed "amenities" don't waste your time or money. I can completely understand when something needs maintenance but this stay was absolutely ridiculous. They ran out of breakfast food, none of the multiple hot tubs were open, indoor pool also closed, vending machine sold out, coffee shop closed. They should be either discounting these rooms when booking or reimbursing people like me that paid full price for things we didn't even get to enjoy.

would like to have pet friendly section, but otherwise clean, quiet & convenient.

Old and going through renovations.

overall a very nice trip. one issue that repeated itself was not enforcing handicap parking. there was probably enough spaces designated, but the majority of cars were not entitled to park there. the handicap parking was next to the pool and it appeared that most of the cars were pool users without appropriate tags to allow parking there. we never really saw any security verhicles anywhere on the property.

I will start by saying I am not one to leave reviews...but I just had to this time. The hotel listing is misrepresenative. Outside of the dirty carpets, the room istself was acceptable. However, this hotel is dirty on the outside, fountains empty of water, no maintainence of landscaping, Garbage left for days spilling over from garbage cans, under staffed by people who, thru no fault of their own, don't have a clue how to provide a service. The indoor pool was closed and appeared not to have been in use for a long period of time. The outdoor pool, was somewhat nice but was staffed by a bartender too busy with her significant other to tend to patiently waiting customers. The loud music played at the pool was quite a turn off. And I have no compliments for the complimentary breakfast. They couldn't even provide a cup of coffee. All this for $200 per night? Such a bargain. Perhaps the Regalia should cut its losses.