Marriott's StreamSide Birch at Vail

We recently stayed at Marriott's StreamSide Birch At Vail and were granted a late checkout. However, when we returned to our room before the agreed time, housekeeping had removed all our items, including food and drinks and personal items. The hotel manager initially promised compensation and a free stay but has since been unresponsive. This lack of follow-through is highly disappointing and unprofessional. I would not recommend this hotel due to their poor handling of guest issues and failure to provide promised compensation. We were not looking for anything more than a reimbursement for the items that were taken but we have had no follow through.

Perfect location for skiing in Vail. There’s a shuttle that takes you to Lionshead, and they have activities throughout the days when you’re not heading to the slopes. Staff is friendly & area is clean with recently (within past few years) updated rooms.

I booked Marriott's StreamSide Birch At Vail through EXPEDIA.COM. It was a NO CANCEL room. Later that day got an email from VACATION SIMPLIFIED telling me they were cancelling my reservation. Confused as to who VACATION SIMPLIFIED was, I called EXPEDIA who said they could not help me & to call VACATION SIMPLIFIED who only had a message saying they were having computer problems. So if I cancel I pay full price, if EXPEDIA/VACATION SIMPLIFIED CANCELS, no penalty at all on their part. Congress should look into these reservation sites just like they are doing with the Airlines. NOT RIGHT/NOT FAIR!!

Front desk was awesome! Thank you

I think I chose to visit at a good time since the apartment didn’t have air conditioning. I had no discomfort in September and enjoyed my multi night stay. There was a Murphy bed which was pretty cool and comfortable, actually. I used the free laundry facilities downstairs. Enjoyed baking brownies and cooking breakfast. Had most utensils I needed, and the market was nearby. I would definitely stay again.

If I could rate zero stars I would. I am a vacation club owner and came into this unit for a week from Chicago. I’m in the 1st level and look over a large mound of dirt out back …an embankment. More like tree roots and weeds. And the appliances are loud and making popping and drilling noises. The second bedroom overlooks a construction dumping ground. Oh and I paid for this lovely week excursion. I’m hotter than hades and Mariott doesn’t care at all which is what is so disappointing. I was told this was my fault since I requested a two bedroom and it’s the two bedrooms that back up to the embankment. No one ever mentioned that at booking and as a matter of fact, it said overlooking a stream. Also no other availability and essentially told me take my issues and ……

This venue was perfect for our 10 days in Vail. We wanted more space than a hotel room but with just 2 of us - we didn't need a whole house. We had the 1 bedroom unit with a kitchen and dining table with sofa and a fireplace plus a little balcony. It was perfect! The shuttle drivers Marc and Jon were excellent, very knowledgeable, we did not utilize any of the other amenities - there was a game room and some nice common spaces in the main building but we were so busy enjoying the Vail Valley that we only made it over there once.

Such a nice resort in a great area. Loved the pool area with hot tubs, indoor/outdoor pool, steam room and sauna. The shuttle into town was really helpful also. The only thing I will say negatively was that we had a Murphy bed which we didn’t expect to have and it was not super comfortable. Aside from that our stay was perfect :)

Extremely nice, clean and comfortable.