Mercure Resort Sanur

Great location. Right along the beach path to all the great spots. The grounds are stunning and the staff are amazing. Moreno pretty much made sure everyone felt like they were a special guest. Hard to do with a large clientele. It's a huge property with 2 pools. One looked like it was adults only? Not sure, both of them well appointed and decorated nicely. We would definitely stay here again based solely on location.

Okay... so, the food could use some love and attention. It's not bad, as much as it just needs some seasoning, and direction. The rooms are clean and comfortable. They are dated and of your looking for Balinese charm, you're not going to find it in a standard room.

Location of the Mercure is excellent, on the beach and walking distance to many restaurants. Staff are always very friendly.

Many of the rooms are becoming very tired looking/rundown. Buffet breakfast very ordinary.

Location and staff

Bathroom mouldy TV sound didn’t work

Location, pool, beachfront and breakfast buffet.

Dated room, poor bathroom with mildew and stains in shower, lots of broken tiles. Didn’t like all the steps up to room.

The location is excellent, making it easy to enjoy the surrounding area. The staff were warm, attentive, and always happy to help. Our room was clean, comfortable, and well presented. We especially loved spending time at the hotel's private beach, and the live entertainment each evening added to the relaxing holiday atmosphere. Overall, a memorable stay and great value for money.

Location is good

Dated and in need of an upgrade.

Very helpful staff, accomodating guests