Mercure Resort Sanur

De locatie was erg leuk aan de boulevart

Wel een leuke hotelkamer in een huis met 6 kamers Bad kamer mag wel wat beter schoongemaakt worden wat aanslag wasbak en wc verder was het ok

The location was good, the communal areas were ok

The room was very dated, multiple cracked tiles, felt more like a sub 3 star

Convenience to beach, local restaurants, staff friendliness, pools clean and service good

Not enough variety [change of menu] at breakfast.. Who serves pancakes, crepes without maple syrup? Kidney beans are not baked beans, not once in 13 breakfasts was fried tomato or pork bacon on the menu [pork bacon available on request - found that 'secret' three days before end of holiday

Grounds were so tropical and manicured gardens

Nothing

The gardens and staff

Our room. We booked a Superior and, on arrival, were told we had been upgraded to a DeLuxe Room. Hate to think what a Superior was like. Our television did not work and, despite visits by Engineers, never worked.

Lovely gardens, beachfront, friendly staff, nice pools

A little far out from main town, but an easy flat rate 34000rp into busy part of Sanur. Hotel room was a little tired, bathroom area small but manageable with walk in shower. Found it ok for the price we paid. Pool towels thin and old. All minor things

Le jardin ,le cadre extérieur, l'accueil du personnel, le spa et son personnel.

L'hôtel est vieillissant, pas de petite salle de sport, la musique au petit déjeuner, et le petit déjeuner.

Staff were very helpful and friendly