Carmelite Hotel

Booked a room for one night. Room had the amenities we needed, however, there was a stain on the top of the duvet that looked questionable (pictured). I was also charged twice for this room. The first member of staff I spoke to regarding this was unhelpful and rude, which was disappointing, especially considering the state of the bed. I spoke to a different member of staff the next day over the phone who was very helpful, however, and sorted out the double charge for me. Overall, I would not recommend due to having a dirty duvet and unhelpful staff when we were at the location - it soured our visit.

Perfect location for a one-night stopover due to early morning train from Aberdeen. The station is a couple of minutes' walk away (not allowing for very slow traffic lights!). The service at reception was friendly and welcoming.

Comfortable room, great for city centre. Hotel a little bit tired.

Central location was excellent but the parking was off site a nearby multi storey 10 minute walk

Difficulty sleeping with noise from pigeons and seagulls as no double glazing.

When we first arrived there was a mix up with our room (they had us down for a double room but we paid for exectutive king room), we then got the keys to room 103, as soon as we got in the room i wasnt happy. The room was not clean at all, so my husband went down to management and they apologised for the mess and moved us to a lovely clean room after that and gave us a bottle of prosecco on ice. The hotel had a wedding on so the staff were busy but the staff was friendly and the cocktails were amazing. After a stressful start, it was a lovely break away.

Nice sized room great bath and shower. The room looked a little worn and slightly dusty but apart from that good one night stay.

Clean and comfortable but has the air of a grand dame slightly past her prime. The team were friendly and I get the impression that they are making improvements all the time. Solid 6/10. Parking is easy nearby- several multi stories. Cheapest is college road£6 /24 hours.

The stay is wonderful. This small 4 star hotel offers better hotel service than many 4 star hotels and 5 star hotels, I believe. (Before migrating to Scotland from Asia, my friends thought I often go to luxury hotels in Europe for cultural tours. ) By comparing this small 4 star hotel with the “luxury” hotels I stayed in, I strongly recommend visitors to stay in this 4 star hotel if they choose to visit Aberdeen since they offer excellent hospitality. Apart from appreciating the architecture and the decorations of the stairs (attached the decorations of the stairs I loved), the room cleaning is soooo good that I failed to find any dirt in the room during a 5 night stay. (I admitted that I split the room booking into several bookings)

Easy to book in, staff friendly & helpful. Room was nice & warm, nice big tv in room, covid regs covered, lv stayed 3 times in last 6 month. Within minutes of train@ buses.