Boarders Inn & Suites by Cobblestone Hotels - Wautoma

The room was clean and quiet. The best part of our stay was interacting with Chalye. The morning of our checkout she overheard my wife ask me if I had seen the ice machine. Chalye immediately pointed out the location. A little later in the breakfast area, a woman was having trouble with the juice machine. Again, Chalye to the rescue. She noticed the difficulty and came right over to correct the problem. Chqlye is an incredibly observant and helpful person. Boarders is fortunate to have a person of that quality on their staff. Your motel is definitely on my A-list of motels due to Chalye's service.

The rooms need to be renovated. They are musty. Love the view from my window beautiful wild woods.

Easy access, and a clean room.

Building needed updates. Staff very friendly and accommodating to our early check in.

Staff bent over backwards to make sure my stay was good

Very convenient location, close to restaurants and highway. Very large lobby with lots of seating. Was welcomed by a friendly attendant and quickly checked in. Room was very nice & clean.

It wasn’t one major thing, it was a lot of little things. Partial construction project on shower in room, view from room is a weedy overgrown field, bathroom floor had a slippery film on it. Check in employee at desk looked a bit sketchy and breakfast was nothing special. No coffee!

The hotel itself looks nice and quaint, but cleanliness is an issue. The couch in our suite has crumbs all over it and then when we opened the pull-out couch for our kids to sleep on, there was food/crumbs/popcorn all in it. We asked for linens for the pull-out couch because none could be found in the room and the linens were very old and worn looking that we got with some stains as well. We also asked for a cot and it took them hours to bring it. Additionally, because we got a suite, we had two rooms but the room with the pull-out couch (living room area) by the door was so unbearably hot, our kids couldn't even sleep in there. We had to move the cot into our bedroom near the AC unit and our other kiddo chose to sleep in a chair in our room to be closer to the AC. There is a temperature control device in that living room area but it seems to be completely useless. We told the front desk about this and asked how to get it working and they were not able to help, only stating that the "wedding party" that were in the suite last time didn't have any complaints. Also my husband went to turn on one lamp and said there were cobwebs all over the bulb. This could be a cute hotel but the issues we had made this a more stressful stay than it should have been.

Liked breakfast offerings and Queen sized bed. Disliked broken slats in two rockers by outside front entrance

Our serve was terrific no problems with getting anything we needed no matter the time day or night