Boarders Inn & Suites by Cobblestone Hotels - Wautoma

Well there was no kleenex in room & shower was in tough shape

Very warn property. Clean, except for the shower area. Fan in bathroom did not work. Staff was pleasant. Not a lot of hotel choices in the area.

Nice hotel. Location was easy to access. Loved that the reception staff were not just sitting around gossiping, doing their nails, etc. but kept busy with housekeeping chores in the laundry and breakfast areas. Our room was very spacious, though the TV was rather small. But who cares; we weren't there to watch TV! Breakfast choices were adequate. Had a little issue with the key card not working, but the problem was resolved immediately.

The pool and hot tub was great.

It was nice a little dated but nice

Charlyn, the staff person at check in, was friendly and efficient. We appreciated access to the dining seating outside of breakfast hours so we could play games with our group. Breakfast was meh, mostly unattended with regard to tables being wiped down and slow to refill.

Checked in at front desk and was given our room keys. Went to room only to find out that it wasn't ready. Went back to desk and was told that the room was marked as ready. While I was there another guest also came back to the desk with the same problem. I understand mistakes are made but at least an apology would have been nice! We left the hotel and let her know that we would be back 2 hours later. When we came back the room still wasn't ready!! They quickly got somebody to get the room cleaned. Once we got access to the room we discovered that there was a wall in the shower that had plastic and duct tape covering it and there was no shelf to hold our shampoo, soap, etc. Bathroom sink also drained very slowly. The hotel was fully booked so we just had to deal with it all. On our second day there we returned to our room only to find that our key cards didn't work. Went to the front desk once again and was told that we probably had our cards next to our phones. This I found hard to believe as it was both of our key cards! Upon checkout I mentioned the plastic in the shower and the lack of a shower shelf and the slow draining sink. I believe she jotted down the lack of a shower shelf and the slow drain but seemed to just shrug off the taped up shower wall. It seemed that she was aware of it! I understand that things may be under repair but it would have been nice to get an explanation,an apology, or offered a REDUCED ROOM RATE.

Dogs barking in their rooms, no hot water one day, twobdtawersbinbrooom covered in plywood’s. Shower unsatisfactory, small tv etc etc

Common areas ok, room smelled musty and there was mold on bathroom ceiling. Very small TV, good size refrigerator

Front desk pleasant. Hotel needs deep cleaning and remodeling. Sink drains slow; bathtub/shower unit needs refinishing. Stained chairs in room. We stayed in two different rooms- but smelled bad even after running the AC all day. AC condenser could be cleaned. Would like to come back but very discouraged. Bring some Clorox wipes and an air purifier if you have to stay here