Comfort Inn Norwalk - Sandusky

I only gave it one star cause a star is required. HORRIBLE!! Employees were so rude. They threatened to call the cops just because i stated they charged me too much. I stayed calm and they started yelling at me. They gave me 5 different excuses why the price was different. Couldn't even stick with one. Steve was at the desk in the morning and was great. He was the only one. We were in the pool the night before and the guy comes in says pool closed… opens all doors to outside and shuts the lights off. Does not even give us time to grab our stuff.

The owner was a nightmare the room seemed okay until I pulled back the blankets on the bed. The place is disgusting, the owner harassed me and was inappropriate.

Heather was amazing but other then that it was ehh.

The room was filthy and if we could have found anywhere else to stay we would have. They also charged a city fee to my credit card for $8.50 when I got there and said I had to pay it or I would forfeit my room.

Not for me. 4.49 charge to my credit card. Don’t understand why. Will not use again

Exactly what you’d expect from a Comfort Inn. Solid enough, pretty clean, quiet and friendly staff.

I can tell the room was not cleaned before my stay... felt dusty, stains on the headboard, toilet was broken/kept filling with water, i would avoid this stay

The floor in the room was sticky. I had bugs in the room. I was shocked that a national chain had no maid service and the beds weren’t made or sheets changed for the entire week I was there.

My husband and I enjoyed our stay and will go back

Absolutely terrible experience. The owner said he would return 2 of our 3 nights payment after walking in and getting treated poorly. There is a list of items they will charge you when items go “missing”. It smelled and we ate the money to stay elsewhere. A long ways from Sandusky.