Hilton Charlotte University Place

Rolltreppen waren außer Betrieb

Colazione scarsissima

The staff provided exceptional service, contributing to a serene and comfortable experience. The accommodations were well-maintained and immaculate. The location offers convenient access to local retail establishments and diverse dining options, in addition to the on-site bar and restaurant facilities.i would definitely stay there again

While I was disappointed that the pool was not operational during my visit, I do recognize that it was outside of the designated season for its use.

The weekend of my stay to this Hilton, an educational conference was being held. They were quiet and unobtrusive to any other guests. A wedding party was also there and many others in town for speedway to CLT sporting events - (kept hearing staff mention the property was sold out). CONS: There are 4 elevators, but often just one is dispatched. Location of the gym, is tucked up & around from the main door entrance - (not prime spot for 'wanting' to workout). There is no restroom on the LOBBY floor, you must venture down to the conference area. The smoking container is too close to the front door and being it was quite windy made for a absorption of fumes, smoke and the like as we walked in or out - since there is JUST one entrance door to this property. The exterior of the hotel is dated - (inside updated). Many police cars (SUVs) would be by the door from around 9pm -4am off and on. That presence creeped us out a tad - as we ventured to walk around. WE WERE UNABLE to with the metal fencing blocking off the lake to the parking lot, or to the hotel. And it was rather dark due to low or limited lighting sources on the property grounds, but not being able to 'take it in' was a let down. It felt as if were in a fort with ONE way out or IN. As former military, this property triggered my PTSD and I will opt to not select this property for a return stay on THAT fact alone. Floor plan, room numbering system was unlike most other Hiltons. Once inside - typical flare and layout. The 2 items of note - (the shower water temp was far TOO hot) and the pull out drawer near the toilet only came out 4-5 inches because of its close proximity to it. PROS: Parking was included, and it was quiet during our stay. Many options for shopping or food are close as is the regional train service. Nice front desk staff.

View was amazing next to lake. Room clean, bed comfy and great shower. Staff especially in restuarant and breakfast service friendly.

Prices were not bad but could be little cheaper9

This is the only place I stay whenever I'm in Charlotte!

Love the location and how it’s convenient to everything

Paid for the the Executive sweet my room was given away and then they gave me access to the executive lounge and couldn’t even use it be a it was under construction