Country Inn & Suites by Radisson, Macedonia, OH

Initially had to advise them of their backdoor not being secured. This was a security concern. The bed was not very comfortable, they only provided two bath towels for two people for two nights stay. Overall the facility needs updates and repairs. Area does not seem the best.

Location was convenient. Staff responded to questions quickly. The room was clean. It was convenient having a fridge and microwave.

The outer door in the back did not lock. We told staff about this concern several times and it was not fixed. In my opinion this was a SERIOUS SAFETY concern. Anyone from outside could open the door and come right into the hotel unchecked. There was only one garbage can in the room, not in the bathroom. This was inconvenient. There was only the sheet and bedcover on the bed, no blanket. We had to go and request blankets for the room. The pillows were strangely small--they were not typical sized pillows. The breakfast was fair at best. The room had a strange musty smell.

Upon arrival no one at front desk. Sign said attendant was helping another customer. Noticed someone (attendant) folding laundry. When attendant realized I was at the front desk, attendant came out to check us in and complained about other customers who had been impatient. :) Bed was uncomfortable.

Super excellent

Clean & amazing rooms.

hotel was good for the price that was paid

Getting back onto the main road was a little difficult if you needed to turn left

Property was good. A little nicer than average for sure.

I was unable to make the original night booked through Expedia. My fault, not the properties. But when I Mentioned that at check in Ias told that if I went through Expedia I could get a refund since I was staying the next night, and the place was at most 1-3 full. Not so. I emailed the hotel 2x and never heard back. Expedia said the property denied the refund. Just disappointed.

We had a great stay here. I would recommend this place to stay.