Seville Plaza Hotel, Trademark Collection by Wyndham

Gentleman at the desk was pleasant, helpful and polite.

The TV didn't work. None of the streaming apps or anything worked; the buttons on the TV Control didn't respond most of the time, as if batteries were low. Although some of the room seemed upgraded, other areas of the room were old and falling apart. For example, the toilet paper holder almost fell off. For the price, I would expect much more.

I could tell it had been a nice place in the past. The staff at the desk was wonderful.

Where do I begin.... The hotel is in need of a revamp. The furniture in the room was worn, the bed had a sag in it, the carpet was dirty and torn, the windows were fogged, the bathtub fixtures were rusted and look dirty. The worst part was the large patch of blood at the head of the mattress. It looked like someone had died there. I'm not being dramatic.That's exactly what it looked like. I got my money back and left. It is not fit for inhabitants. The elevators were old and worn down, the hallways were old , the carpet was ratty.. It really just needs a rehab.

Location, lobby & outside area were great !

Bed & pillows

Jordan was wonderful and the most accommodating for our trip. However, the amenities weren’t anything to rave about. The breakfast options were minimal for already having a bagel bar, yogurt and oatmeal. The only ice machine was on the second floor. The bags for the pet area were empty. The room had boogers on the wall by the bed closest to the bathroom. The shower floor is chipping away. The ice bucket for guest was broken. My card had over $650 worth of pending charges when the room rate with the pet fee shouldn’t exceed $584 including taxes. Super inconvenient and I probably will never stay here again. I believe location alone is what we paid for.

The breakfast was very sad. There was only bagels, oatmeal and yogurt. The walls in the hallways were very very dirty. The beds were clean.

Carpet dirty. Toilet refill valve whistles loudly and fills slowly. One towel and washcloth for two people and I was told to get at main desk. Loudly arguing men right outside at 2 and 4 AM. Area appears unsafe. Clerk at main desk has heavy African accent and speaks so softly I could not understand and she exhibited an imperious attitude. Sheets do not fit bed. Whole experience was miserable

The wonderful woman at the front desk (with the cool accent) on the morning of Oct. 3rd, 2025 was very helpful, empathetic and personable - even though she was dealing with a lot at once. Aside from the elevator troubles, the TV troubles, network difficulties, silly breakfast and run-down hallway and rooms interior, SHE was the best part. Thanks for having me.