Sleep Inn North Charleston Ashley Phosphate

Staff was no were to be found

Location and price

Just needs updating and it smelled of Clorox

Had roaches, terrible complimentary breakfast, do NOT drink coffee as its over burnt black and gravy and biscuits are super bland. Expect a drunk or a homeless person to talk to you each time you step out the doors.

We arrived into our room with a horrible smell coming from the bathroom but was also spread throughout the room. There was mold on the bathroom ceiling and the carpets were clearly not vacuumed. On the bedsheets we also discovered the leg of what we think is a cockroach. We requested to be moved to a different room and luckily the front desk lady was able to help with that. However, the second room was also just as disgusting. It obviously was not vacuumed either. There was mold and mildew under the sink on the carpet. The water pressure was barely existent when turning the temperature anything past cold. The window was completely detached with both locks being broken and we were on the ground floor making us feel unsafe. There was other peoples hair still left on the floor in the bathroom and shower. The breakfast was mediocre at best and they were out of most things by 8 am. The main issue with this place is the lack of cleanliness.

I have never stayed in a Sleep Inn before this night and now I don’t plan on staying in one in the future. What can I say… the elevator was broken more often than it ran. It got stuck on the third floor and when we told the woman at the desk her response was to give it 20 minutes; it happened at least three times in our one night stay. There was paint chips imbedded in the carpet from wall damage no one ever cleaned up. There was painters and masking tape in the staircase from when someone last painted but never removed; by the dirt on the “new” paint it has been there for a while. Only one ice maker working in the whole hotel. The hallway on the third floor had a bucket in the middle of the stairwell entry to catch dripping from the ceiling. That part of the ceiling was missing a tile, which was on the floor next to it showing the rotting wood and such. There was also caution tape on the outside of the door going up the staircase that some one pulled down, probably because the elevator was not working. The room was not the cleanest and showed dirt all over. The desk chair looked like someone chewed on the one arm rest cover and the other arm rest cover was missing entirely. The shower door was missing the seal and leaked all over the floor. They did find my kid’s lost stuffed animal that he left behind and held it for us, so there’s that positive. I do appreciate the staff’s help.

Nothing at all.

Rude management, dirty rooms

Nice quiet place to stay!

3/4 used tissue paper hanging down was not a pleasant first entry site .. also the comforter had big bad stains .. rest all excellent

Friendly staff. Clean room.