Holiday Inn Express & Suites Watsonville by IHG

Everything was great!!!

I wasn’t provided a check out statement with the charges made to my card. According to management, this was due to me booking with a third party, which has never been an issue before at other hotels.

Sherri welcomed us with a big smile when we arrived, making us feel at home. When she asked what brought us to town, we shared that we were there for a funeral, and her response was both thoughtful and caring. In the morning, we were greeted by warm food and a friendly staff member who ensured the food was stocked and the area was clean. She was absolutely lovely—so attentive and warm! AND the food was delicious! We had such a wonderful experience, I just wish we had caught the name of the female server who helped us on the morning of 10/23/2025.

No complaints, the place was clean, our room was spacious, and the staff was welcoming and professional. Thank you!

Good breakfast

Booked a room for 3 adults in a king suite but the roll out bed’s springs were poking through the mattress — they could be felt by hand without even the pressure of a body on them. The hotel misrepresented what the had to offer and charged us the full stay although we left after one night. We had a roll out bed at the next hotel, but it actually had cushioning and was comfortable. Main bed was lumpy but okay. The room smelled musty upon entering. Prepared eggs were rubbery and the boiled eggs inedible. Overall very disappointing stay, especially when we were looking for a calm, clean, and comfortable place for ourselves while while my father was going through hospice. Would never book again.