Dreams La Romana Resort & Spa - All Inclusive

We had a fun week!

Good was ok. Hoped for better restaurants

everything was great about this resort. My family and i are planning to return very soon. We enjoyed the room service specifically for breakfast time as we love to sleep in. No elevators was a bummer specially since i had a one year old and a 3 year old but after a day or two we got used to it. For the most part we were out on the pool or beach so we didnt use the stairs as much.

La propiedad es expectacular solo tengo una observación no hay elevadores y las personas necesitan elevadores cuando estás en el 3 pizo lo demás súper espectacular la atención de todos los que trabajan en el hotel fue muy profesional y buena volvería a esta propiedad sin duda pero por favor necesitan actualizar el elevador

Very good experience there!

This was our second time in this hotel and again it didn't fail our expectations. From the check-in to the check-out, it was all a nice experience. All staff were pleasant and thoughtful. Still remember the smile, humbleness and helpfulness of Bienvenido in the main buffet. You can tell they have all been well trained. We were part of the ‘preferred club’ which gives you access to special areas with food, food and private beach area. We had a blast!

Hotel property is really pretty. 80% of staff is very nice, other 20% they either dislike being asked things or they just hate their job. You can tell they are understaffed (and overbooked) so this is why they might not have ideal staff on each role and they struggled to check in guests on time and to correct rooms. Room smelled like humidity all trip long and they couldn't solve it (they didn't even offer to change rooms) our “personal concierge” wasn't really even a “concierge” and he tried to sell us a “family promotion” almost every day so be aware of that. The two tours we did were phenomenal! (Snorkel trip to Isla Catalina) and 9-in-1 activities in a park. Best part of trip. Restaurants were good (not great) with the buffet being always best option. Spa was “ok” masseuses are not as good as Ive seen in other places. Wife got stung by bee and when we went to get cream in “first aid area” they wanted to charge us $200. Crazy Overall good for families given price but they need to improve staff, relay expectations about place from get go and get better at room readiness.

This place is amazing absolutely beautiful, clean, well located, they make sure you feel on vacation is our 3 years in this place and for sure we will be back. Bienvenido in the bufo has excellent costumer service.

Everything was perfect

Was awful... limited dining short staffed .